Ubuntu
ubuntuone-client package

don't conect white ubuntu one

Bug #482140 reported by jeffseron.rbr on 2009-11-13

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

don't conect white ubuntu one

ProblemType: Bug
.home.jefferson..cache.ubuntuone.log.oauth.login.log:
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
Iniciando cliente Ubuntu One versão 1.0.2
.home.jefferson..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jefferson..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = True
read_limit = -1
write_limit = -1
.home.jefferson..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 1
bookmarked = True
Architecture: amd64
Date: Fri Nov 13 12:05:55 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANGUAGE=pt_BR.UTF-8
PATH=(custom, user)
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64

Tags:

Revision history for this message

jeffseron.rbr (jefferson-rbr) wrote on 2009-11-13:

Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (6.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Steve McGrath (smcgrath23) wrote on 2009-11-13:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-11-25:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua