Ubuntu One Client

KeyError: 'ROUND_CEiLiNG' when using turkish locale

Bug #467397 reported by Celal ERGÜN on 2009-10-31

108

This bug affects 16 people

	Status	Importance	Assigned to
Python	Fix Released	Unknown	python-roundup #1813
Ubuntu One Client	Fix Released	Medium	Ubuntu One Client Engineering team
Ubuntu One Control Panel	Fix Released	Medium	Ubuntu One Client Engineering team
Ubuntu Single Sign On Client	Status tracked in Trunk
Stable-1-0	Fix Released	Medium	Ubuntu One Client Engineering team
Trunk	Fix Released	Medium	Ubuntu One Client Engineering team
python2.6 (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

NOTE: A possible workaround is to run the application having the issue with a different locale, e.g:
$ LANG=en_US.UTF-8 /usr/bin/ubuntuone-client-applet

-----

Original description:

Hi there,
Its been two days I'm working on it but there is no hope left so I decided to report the situation.

Ubuntu One client doesn't do anything on clicking "Connect". I didn't see any "this is my computer" page either. It just sits tight on the bar with a red cross on it. Even "report a problem" menu isn't working.

I did "tail -f .cache/ubuntuone/log/syncdaemon.log" to get some hint. I'm pasting it here for you to see. I see no "token" or password thing in Passwords And Keys menu under Accessories (Name can be different since I'm using Ubuntu in Turkish)

The bad thing is I've been talking about Ubuntu One around and I couldn't show it to anybody :)

Here is my syncdaemon.log dump:

2009-10-31 22:30:14,499 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2009-10-31 22:30:24,124 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1073, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 299, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 339, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-10-31 22:32:14,468 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=4 miss=1) ----

Thanks in advance guys.

See original description

Tags:

Related branches

lp:~nataliabidart/ubuntu-sso-client/workaround-turkish-locale-failure

Merged into lp:ubuntu-sso-client at revision 634

Rodrigo Moya (community): Approve on 2010-10-01

John Lenton (community): Approve on 2010-10-01

lp:~nataliabidart/ubuntu-sso-client/less-upper-more-turkish-stable

Merged into lp:ubuntu-sso-client/stable-1-0 at revision 630

Rodrigo Moya (community): Approve on 2010-10-01

John Lenton (community): Approve on 2010-10-01

lp:~dobey/ubuntuone-client/raze-ceiling (Merged)

Revision history for this message

Celal ERGÜN (celalergun) wrote on 2009-10-31:

By the way I'm using Jaunty on that PC. I forgot to mention.

Revision history for this message

Matt Griffin (mattgriffin) wrote on 2009-11-03:

Sorry you're having problems. I assume you're using the beta PPA. What version of the client are you using? The most current revision number is 273.

Changed in ubuntuone-client:
status:	New → Incomplete

Revision history for this message

Celal ERGÜN (celalergun) wrote on 2009-11-03:

Hi Matt,
Yes, it says 273 is installed in synaptic and I'm using beta PPA. Since "report a problem" menu doesn't work too, (and I'm reading forums almost regularly for this bug) I think there is some problem with Firefox launching code. Can you suggest me anything to create some system reports about it?

Revision history for this message

Guillermo Gonzalez (verterok) wrote on 2009-11-06:

Hi Celal,

please attach this log file to the bug: ~/.cache/ubuntuonelog/oauth-login.log

Thanks

Revision history for this message

Celal ERGÜN (celalergun) wrote on 2009-11-06:

oauth-login.log Edit (24.1 KiB, text/plain)

Revision history for this message

Guillermo Gonzalez (verterok) wrote on 2009-11-16:

Hi,

This bug is caused by python+turkish locale.

So, this bug is in python itself see: http://bugs.python.org/issue1813

A possible workaround is to run syncdaemon with a different locale, e.g:
$> LANG=en_US.UTF-8 /usr/lib/ubuntuone-client/ubuntuon-syncdaemon

Revision history for this message

Guillermo Gonzalez (verterok) wrote on 2009-11-16:

I'll mark this bug as invalid in uubuntuone-client as there isn't much we can do about it

Changed in ubuntuone-client:
status:	Incomplete → Invalid
status:	Invalid → Triaged

Guillermo Gonzalez (verterok) on 2009-11-16

summary:

- Clicking on connect doesn't do anything
+ KeyError: 'ROUND_CEiLiNG' when using turkish locale

Revision history for this message

Roman Yepishev (rye) wrote on 2009-11-29:

As far as I was able to test this bug, the locale change is required for ubuntuone-client-applet (OAuth module), not syncdaemon.
Syncdaemon is able to sync files with tr_TR locale.

Open gnome-session-properties, select "Ubuntu One" entry, Edit it and prefix the available command with env LC_ALL=en_US.UTF-8, so that Command (Komut) is
env LC_ALL=en_US.UTF-8 ubuntuone-client-applet

The client will be started with English/USA locale on next login. This is still a workaround but at least it will not require manual syncdaemon/applet startup with en_US locale.

Revision history for this message

Celal ERGÜN (celalergun) wrote on 2009-12-05:

Hey it worked like charm. I copy-pasted your "env LC_ALL=en_US.UTF-8 ubuntuone-client-applet" code into gnome-terminal and Ubuntu One client sync-ed my files in no time.
Thank you for your help.

Joshua Hoover (joshuahoover) on 2009-12-22

description:

updated

Roman Yepishev (rye) on 2009-12-22

description:	updated
description:	updated

Rick McBride (rmcbride) on 2010-01-05

Changed in ubuntuone-client:
status:	Triaged → Confirmed

Rick McBride (rmcbride) on 2010-01-13

Changed in ubuntuone-client:
importance:	Undecided → Medium

Joshua Hoover (joshuahoover) on 2010-02-04

tags:	added: desktop+
Changed in ubuntuone-client:
assignee:	nobody → Ubuntu One Desktop+ team (uone-desktop)
importance:	Medium → Undecided

Guillermo Gonzalez (verterok) on 2010-02-09

Changed in ubuntuone-client:
importance:	Undecided → Medium

Roman Yepishev (rye) on 2010-02-17

tags:

added: rye-diag

Adam Collard (adam-collard) on 2010-02-21

Changed in python2.6 (Ubuntu):
status:	New → Confirmed

Bug Watch Updater (bug-watch-updater) on 2010-02-22

Changed in python:
status:	Unknown → New

Roman Yepishev (rye) on 2010-05-20

tags:	added: current-trouble
tags:	removed: current-trouble

Natalia Bidart (nataliabidart) on 2010-09-30

Changed in ubuntu-sso-client:
status:	New → Confirmed
importance:	Undecided → Medium
assignee:	nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)

dobey (dobey) on 2010-10-01

Changed in ubuntu-sso-client:
status:	Confirmed → Fix Committed

Natalia Bidart (nataliabidart) on 2011-02-12

Changed in ubuntuone-control-panel:
assignee:	nobody → Naty Bidart (nataliabidart)
importance:	Undecided → Medium
status:	New → Confirmed

Natalia Bidart (nataliabidart) on 2011-02-25

Changed in ubuntuone-control-panel:
status:	Confirmed → Triaged

Roman Yepishev (rye) on 2011-04-11

description:

updated

Natalia Bidart (nataliabidart) on 2011-04-19

Changed in ubuntuone-control-panel:
assignee:	Naty Bidart (nataliabidart) → Ubuntu One Desktop+ team (ubuntuone-desktop+)

Bug Watch Updater (bug-watch-updater) on 2011-07-24

Changed in python:
status:	New → Fix Released

Bug Watch Updater (bug-watch-updater) on 2011-08-03

Changed in python:
status:	Fix Released → Fix Committed

Revision history for this message

Roman Yepishev (rye) wrote on 2011-10-12:

#10

ubuntuone-launch is failing on Natty with tr_TR.UTF-8 locale:

rtg@napkin:~$ /usr/bin/ubuntuone-launch
/usr/lib/pymodules/python2.7/gtk-2.0/gtk/__init__.py:57: GtkWarning: could not open display
  warnings.warn(str(e), _gtk.Warning)
Traceback (most recent call last):
  File "/usr/bin/ubuntuone-launch", line 57, in <module>
    from ubuntuone.platform.tools import SyncDaemonTool, is_running
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/platform/linux/tools.py", line 24, in <module>
    from ubuntuone.platform.linux.dbus_interface import (
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/platform/linux/dbus_interface.py", line 32, in <module>
    from ubuntuone.syncdaemon.interaction_interfaces import (
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/syncdaemon/interaction_interfaces.py", line 24, in <module>
    from ubuntuone.syncdaemon.action_queue import Download, Upload
  File "/usr/lib/pymodules/python2.7/ubuntuone-client/ubuntuone/syncdaemon/action_queue.py", line 29, in <module>
    import simplejson
  File "/usr/lib/python2.7/dist-packages/simplejson/__init__.py", line 109, in <module>
    from decimal import Decimal
  File "/usr/lib/python2.7/decimal.py", line 3715, in <module>
    val = globals()[globalname]
KeyError: 'ROUND_CEiLiNG'

Bug Watch Updater (bug-watch-updater) on 2012-02-05

Changed in python:
status:	Fix Committed → Fix Released

Roberto Alsina (ralsina) on 2012-06-04

Changed in ubuntuone-client:
status:	Confirmed → Fix Released
Changed in ubuntuone-control-panel:
status:	Triaged → Fix Released
Changed in ubuntuone-client:
status:	Fix Released → Confirmed