Gateway M6328 No Sound of Headphone

Bug #466075 reported by Ankhbayar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I use Ubuntu 9.04 and update 9.10. There is both no sound.

ProblemType: Bug
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ankhaa 3378 F.... pulseaudio
 /dev/snd/pcmC0D0p: ankhaa 3378 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf3400000 irq 22'
   Mixer name : 'SigmaTel STAC9205'
   Components : 'HDA:838476a0,107b0561,00100204 HDA:11c11040,11c10001,00100200'
   Controls : 18
   Simple ctrls : 12
CheckboxCommand: alsa_record_playback
CheckboxDescription:
 Open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose any alternate (non-default) device(s). Select the "Output" tab and choose any alternate (non-default) device(s). When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_alternates
Date: Sat Oct 31 13:09:49 2009
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:3411): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:3411): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:3435): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:3445): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:3434): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

Revision history for this message
Ankhbayar (l-ankhbayar) wrote :
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 466075] Re: Gateway M6328 No Sound of Headphone

Why is Speaker muted and zeroed?

Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-48.00dB] [off]
  Front Right: Playback 0 [0%] [-48.00dB] [off]

Revision history for this message
Ankhbayar (l-ankhbayar) wrote :

I dont now. Volume mixe control shown Maximum level. But no sound in headphone.
Notebook speaker is normal.

Revision history for this message
Daniel T Chen (crimsun) wrote :

Please install linux-backports-modules-alsa-karmic-generic and reboot.
Is the behavior reproducible?

Revision history for this message
Ankhbayar (l-ankhbayar) wrote :

I install linux-backports-modules-alsa-karmic-generic .
But it same.

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Daniel T Chen (crimsun) wrote :

Did you reboot afterward?

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Ankhbayar (l-ankhbayar) wrote :

Yes. Of course.

Revision history for this message
Daniel T Chen (crimsun) wrote :

Please use "apport-collect -p alsa-base 466075" now.

Revision history for this message
Ankhbayar (l-ankhbayar) wrote : apport-collect data

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ankhaa 2954 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf3400000 irq 31'
   Mixer name : 'SigmaTel STAC9205'
   Components : 'HDA:838476a0,107b0561,00100204 HDA:11c11040,11c10001,00100200'
   Controls : 14
   Simple ctrls : 9
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Ankhbayar (l-ankhbayar) wrote : AlsaDevices.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : BootDmesg.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : Card0.Amixer.values.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : Card0.Codecs.codec.1.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : CurrentDmesg.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : Dependencies.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : PciMultimedia.txt
Revision history for this message
Ankhbayar (l-ankhbayar) wrote : XsessionErrors.txt
tags: added: apport-collected
Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Ankhbayar,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 466075

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-test-current-image no-sound-headphones no-sound-system
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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