hplip fails to launch when installing

Bug #46595 reported by Albert Cardona
20
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Fix Released
High
Michael Vogt

Bug Description

Binary package hint: hplip

When doing a dist-upgrade from breezy to dapper, among numerous issues (my kubuntu-desktop not being reinstalled, inkscape not being reinstalled, etc), I found that hplip failed to install. So I try it manually and I see the same error:

albertca@ubuntu:~ sudo apt-get install hplip
Password:
Reading package lists... Done
Building dependency tree... Done
The following NEW packages will be installed:
  hplip
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 486kB of archives.
After unpacking 2101kB of additional disk space will be used.
Get:1 http://archive.ubuntu.com dapper/main hplip 0.9.7-4ubuntu1 [486kB]
Fetched 486kB in 4s (103kB/s)
Selecting previously deselected package hplip.
(Reading database ... 122884 files and directories currently installed.)
Unpacking hplip (from .../hplip_0.9.7-4ubuntu1_powerpc.deb) ...
Setting up hplip (0.9.7-4ubuntu1) ...
Creating/updating hplip user account...
 * Starting HP Linux Printing and Imaging System [fail]
invoke-rc.d: initscript hplip, action "start" failed.
dpkg: error processing hplip (--configure):
 subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
 hplip
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
z_diver (chuck-lagunadata) wrote :

I am also having a problem with hplip although this is on an upgraded dapper flight 5 install.

Below are the error messages I get on any apt-get upgrade. This has been happening for a while now although the printer was working fine befor that.

Setting up hplip (0.9.7-4ubuntu1) ...
Creating/updating hplip user account...
Starting hpiod: [FAILED]
Starting hpssd: [FAILED]
invoke-rc.d: initscript hplip, action "start" failed.
dpkg: error processing hplip (--configure):
 subprocess post-installation script returned error exit status 1
Setting up example-content (21) ...
dpkg: dependency problems prevent configuration of ubuntu-desktop:
 ubuntu-desktop depends on hplip; however:
  Package hplip is not configured yet.
dpkg: error processing ubuntu-desktop (--configure):
 dependency problems - leaving unconfigured
Setting up ntpdate (4.2.0a+stable-8.1ubuntu5) ...

Errors were encountered while processing:
 hplip
 ubuntu-desktop
E: Sub-process /usr/bin/dpkg returned an error code (1)

Thanks,
Chuck

Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for this bugreport.

I have seen it here too and I set it to "high" because it breaks upgrades.

Changed in hplip:
importance: Medium → High
status: Unconfirmed → Confirmed
Revision history for this message
Michael Vogt (mvo) wrote :

I uploaded a fix for the dapper->edgy failure.

Changed in hplip:
assignee: nobody → mvo
status: Confirmed → Fix Released
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