All "System policy prevents..." and derivative dialogs do not accept correct password

Bug #398638 reported by That Bum
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Ubuntu 9.04, all updates installed, no other problems.

Dialogs including "System policy prevents x" or "Authentication is required to x" or any kind of authentication or authorisation dialog that has the option to switch the user, will not accept my known-correct password. However, sudo and su in the terminal work fine, and gksudo and gksu work too, where the background behind the prompt greys and there is no user switch option. Also, screen lock works.

The window immediately shakes when my correct password it put it. When I put in an incorrect password, it hesitates a little and then shakes. Three tries and it closes.

I would like to figure out how to restore functionality to authenticate dialogs, because I cannot mount my Windows drive (it's a dual boot machine), can't change user authorisations, can't log out if I letf a root terminal open in another desk, etc.

I use ext4.

I believe this is some kind of permissions problem with some obscure file.

Expected: The Authenticate dialog accepts the dialog, closes, and whatever administrative task that is supposed to run runs.

Actual: The dialog does not accept the password, does not close, and the task does not start.

Corresponding forum post: http://ubuntuforums.org/showthread.php?p=7602499#post7602499

Thank you.

Thatbum

That Bum (jzachariou)
description: updated
Revision history for this message
That Bum (jzachariou) wrote :

This attachment is a video of what happens when I try to attempt to mount my Windows drive. The first time is my correct password, the second time is an incorrect password.

Revision history for this message
That Bum (jzachariou) wrote :

Oh, seems it cut my video short. The video is useless, please ignore.

Revision history for this message
That Bum (jzachariou) wrote :

Nevermind the second statement, my connection died halfway through.

Revision history for this message
That Bum (jzachariou) wrote :

Too late. I just gave up and reinstalled Ubuntu. It works now.

Changed in ubuntu:
status: New → Invalid
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