Ubuntu
reportbug package

*** ERROR: "Ubuntu" BTS is currently unsupported

Bug #395126 reported by David Stansby
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
reportbug (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: reportbug

When using reportbug from the gui, I get the following message:

*** ERROR: "Ubuntu" BTS is currently unsupported.

Please use "ubuntu-bug" (from the apport package) for reporting bugs in Ubuntu.

You can report bugs to Debian by specifying 'bts debian' in your ~/.reportbugrc
or by passing the -B debian option on the commandline (see reportbug(1))

I don't want to file a bug in ubuntu, and I don't have a ~./reportbugrc file and passing the -B debian option doesn't work either.

ProblemType: Bug
Architecture: i386
Date: Fri Jul 3 12:37:34 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: reportbug 4.4ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.30-10.12-generic
SourcePackage: reportbug
Uname: Linux 2.6.30-10-generic i686

Related branches

lp:ubuntu/lucid/reportbug
Revision history for this message
David Stansby (dstansby-deactivatedaccount) wrote :
Revision history for this message
nandhp (nandhp) wrote :

Having a useless program in such a prominent place in the Applications menu is silly. reportbug should reroute requests to ubuntu-bug automatically.

Revision history for this message
Gabe Gorelick (gabegorelick) wrote :

Why is this even included in Karmic default if it doesn't work?

Gabe Gorelick (gabegorelick)
Changed in reportbug (Ubuntu):
status: New → Confirmed
Revision history for this message
David Stansby (dstansby-deactivatedaccount) wrote :

This is still happening in karmic

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package reportbug - 4.10.1ubuntu2

---------------
reportbug (4.10.1ubuntu2) lucid; urgency=low

  * debian/rules: do not install .desktop file, so it won't show up in the
    desktop menu anymore (LP: #395126)
 -- Daniel Hahler <email address hidden> Thu, 04 Feb 2010 02:07:22 +0100

Changed in reportbug (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Daniel Hahler (blueyed) wrote :

Why do you have it installed btw?

for me it's:
$ LANG=C aptitude why reportbug
i ubuntu-dev-tools Recommends reportbug (>= 3.39ubuntu1)

You could safely remove the program (or the menu link). Either use a menu editor or remove the following desktop file:
/usr/share/applications/reportbug.desktop

It should be fixed for Lucid.

Revision history for this message
Daniel Hahler (blueyed) wrote :

I guess it should not be visible in the menu (by default) then - (I wasn't aware of it being in the menu and have been using it from a shell always).

David, how does "reportbug -B debian" fail for you? (you said it does not work)

Changed in reportbug (Ubuntu):
importance: Undecided → Medium
status: Fix Released → Triaged
status: Triaged → Fix Released
Revision history for this message
nandhp (nandhp) wrote :

$ aptitude why reportbug
i debian-el Depends reportbug (>= 1.41.1)

Revision history for this message
Daniel Hahler (blueyed) wrote :

@nandhp: that looks like a bug with debian-el then.. it should not depend on reportbug for Ubuntu then maybe. On the other hand, it provides "Emacs helpers specific to Debian users" and therefore it makes sense to get Debian related tools through it.

@David and @Gabe: can you provide your output of "aptitude why reportbug", please?

Revision history for this message
nandhp (nandhp) wrote :

One of the scripts in the debian-el package is debian-bug, which says: "debian-bug depends on either the bug package or the reportbug (>1.21) package for best results."

Revision history for this message
Gabe Gorelick (gabegorelick) wrote :

@Daniel: sorry, I did some house cleaning on my system and uninstalled a lot of stuff that may have depended on it.

$ aptitude why reportbug
i reportbug Depends python-reportbug (= 4.7ubuntu1)
i A python-reportbug Suggests reportbug
$ aptitude why python-reportbug
i reportbug Depends python-reportbug (= 4.7ubuntu1)

Revision history for this message
David Stansby (dstansby-deactivatedaccount) wrote :

$ aptitude why reportbug
i ubuntu-dev-tools Recommends reportbug (>= 3.39ubuntu1)

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