Imported Google account (from Pidgin) not connecting

Empathy log using EMPATHY_LOGFILE=/tmp/empathy.log EMPATHY_DEBUG=all empathy

The other instructions on http://live.gnome.org/Empathy/Debugging returned some errors.

GABBLE_LOGFILE=/tmp/gabble.log GABBLE_PERSIST=1 GABBLE_DEBUG=all $prefix/telepathy/telepathy-gabble
bash: /telepathy/telepathy-gabble: No such file or directory

$prefix/lib/telepathy/mission-control
bash: /lib/telepathy/mission-control: No such file or directory

Attaching console log as well.

Asif, try the following:

$ GABBLE_LOGFILE=/tmp/gabble.log GABBLE_PERSIST=1 GABBLE_DEBUG=all /usr/lib/telepathy/telepathy-gabble &
$ /usr/lib/telepathy/mission-control &
$ EMPATHY_LOGFILE=/tmp/empathy.log EMPATHY_DEBUG=all empathy

Attaching the log files requested below.

marking as confirmed since the logs requested were provided.

I tried creating a new Gtalk account in empathy -- it connects without an issue.

Compared to the account auto imported from Pidgin, the account that empathy created when I selected google talk had these differences:

Server: talk.google.com
port: 5223

checked: ignore ssl certificate errors
checked: use old SSL

the account imported from pidgin has:

checked: encryption requried (TLS/SSL)
server: blank
port: 5222

If i add the server name (talk.google.com) to the imported gtalk account from pidgin, I am able to connect, with all other settings intact:

checked: encryption requried (TLS/SSL)
server: talk.google.com
port: 5222

I can confirm this bug with the imported jabber accounts.

Marked as fixed in GNOME. Tested using latest version and it works here too.

issue in launchpad, http://bugzilla.gnome.org/show_bug.cgi?id=586329 but the status is still NEW for LP bug watch. Remove it and force it manually.

Also, the package bug is just fix commited and not released yet. The package containing the fix will be hopefully uploaded in few hours in karmic.

This bug was fixed in the package empathy - 2.27.4-0ubuntu1

---------------
empathy (2.27.4-0ubuntu1) karmic; urgency=low

  * New upstream release: (LP: #399878)
     - Segfault when the contact selector dispose
     - Remove should be insensitive for salut contact
     - empathy should be able to take colours from the GTK theme
     - IRC widget is cut (Matthias Clasen)
     - Add option to hide muc roster
     - time banner is added at each sentence when the remote contact is offline
     - Should take a well-known bus name (Jonny Lamb)
     - Contact list view options are scattered over "Chat" menu and "General" Preferences
     - Doesn't poke block devices to figure out their file size. (Frédéric Péters)
     - Remove libgnomevfs include in megaphone-applet.c
     - "Video preview" menu item doesn't do anything
     - Use call-stop icon (Frédéric Péters)
     - Should play a sound when calling
     - Favourite Chat Room tickybox doesn't work. (Abner Silva)
     - Adds an Adium theme parsing to have a nicer theme selector
     - EmpathyProfileChooser should extend GtkComboBox
     - Show a notification when a buddy goes to offline or online
     - Implement o.fd.Tp.Debug to publish debug messages (Jonny Lamb)
     - Shouldn't be able to send video and enable preview if no webcam is plugged
     - Call window: "send video" widgets should be enabled according the state of the call
     - we should not see the last video frame.
     - Crash when starting if status-presets.xml contains an 'unset' presence (Guillaume Desmottes)
     - Crash when trying to add an 'unset' status as favorite (Guillaume Desmottes)
     - Contact list doesn't appear in windows list when respawned
     - %service% is not replaced in adium themes (Patryk Zawadzki)
     - Use libchamplain 0.3.3's API
     - Adium theme is not reloaded on /clear or Ctrl+L or clear menu item
     - Empathy does not import from Pidgin on start
     - Capitalisation incorrect
     - Can't easily copy URL's when using Adium themes
     - Lines are not smashed together when using Adium themes (Patryk Zawadzki)
     - "Publish my location" causes a crash
     - Remove markup from translatable strings
     - Remove "new message from" from notification message (Guillaume Desmottes)
     - don't autoscroll on new messages
     - Display part reasons and messages.
     - Imported Google account (from Pidgin) not connecting (LP: #388522)
     - Adium theme should only join messages if time delta is less than 5 minutes (Patryk Zawadzki)
     - Use themed avatar as fallback if provided
     - "history" messageClasses is not set for backlogs
     - We are not using Info.plist settings for adium themes (Patryk Zawadzki)
     - telepathy-idle IRC chat window has no users or chat content
     - Status icon not updated when going offline (Guillaume Desmottes)
     - Modules linking cleanup
     - empaty crashs whenever a file trasnfert request is received
     - NM integration doesn't work if NM is started after empathy (Sjoerd Simons)
     - Don't use McAccount (Sjoerd Simons)
     - Crash when trying to add a contact while connecting (Guillaume Desmottes)
     - Labels with RTL control code don't rig...

I am facing this again with latest updates on kamric beta from last night. My existing gtalk account stopped working. So I added a new one, but that still did not work. I had to manually go into the gtalk account settings and change the server to talk.google.com and things are now working.
If the standard google-talk drop down when adding a new account in empathy can't take care of adding talk.google.com on the server section then why is it there?

I have this problem too. I fix it by deleting the "empathy" string at resource field, and typing a space at the field. apparently, when you erase it the client put it again. Dont know if this solve the problem, but worked for me:)

oh, I'm using ubuntu 9.04, not karmic.

the issue is fixed in karmic, the default im client in jaunty was pidgin so that bug will probably not get a backport

I am running Empathy 2.28.1 on karmic and still have the problem - i created a gtalk account from scratch and it still does not connect always - its a hit and miss thing getting empathy to connect to gtalk - even if I change the server to talk.google.com

in karmic RC1, creating new gtalk account without special settings doesn't work. It does when I put ssl required and talk.google.com manualy.

I'm also on karmic RC and unable to get it to connect with any amount of fiddling with the settings. Attached the gabble log.

I'm still having this problem as of right now, on my fully up to date x64 karmic installation, upgraded from jaunty. Adding "talk.google.com" into the server box fixes the problem, as suggested by one of the previous posters.

I also added 'talk.google.com' to the server input field and also try with and without the Encryption Required enabled. No luck.

Confirm this bug in my 9.10 UNR on netbook and Ubuntu 9.10 amd64 on desktop.
Imported gtalk account not connect. Add server info to talk.google.com and other option as SSL and old SSL without result.
After change string: Nickname=to_mynickname in ~/.mission-control/accounts.cfg file in my home directory, my gtalk account connecting success!!!

I can also confirm using Empathy 2.28.1.1 and Ubuntu 9.10 AMD desktop. Tries to connect, briefly shows contact list and then goes offline with network error. I am connecting to OpenFire Jabber server.