Useless error message for mails rejected due to bad signature

Bug #331877 reported by Jonathan Lange
50
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Aaron Bentley

Bug Description

I just got an error message from Launchpad in response to a review mail that I sent. The error message says:

Error message:

Sorry, something went wrong when Launchpad tried processing your mail.
We've recorded what happened, and we'll fix it as soon as possible.
Apologies for the inconvenience.

If this is blocking your work, please file a question at
https://answers.edge.launchpad.net/launchpad/+addquestion
and include the error ID OOPS-1147CEMAIL1 in the description.

Using my special Launchpad developer super powers, I looked at the OOPS and saw that the error is actually:
    Invalid signature for Jonathan Lange <email address hidden>: Signature couldn't be verified: (7, 8, 'Bad signature')

There are two problems here:
    1. Launchpad is reporting an OOPS for what fundamentally amounts to typing bad information into a web form.
    2. Launchpad does not give the user any helpful information about the error whatsoever.

Related branches

Jonathan Lange (jml)
Changed in launchpad-bazaar:
importance: Undecided → High
status: New → Triaged
Revision history for this message
Tim Penhey (thumper) wrote :

Aaron has a branch for this.

Changed in launchpad-code:
assignee: nobody → Aaron Bentley (abentley)
milestone: none → 2.2.8
Revision history for this message
Martin Pool (mbp) wrote : Re: [Bug 331877] Re: Useless error message for mails rejected due to bad signature

I think I filed a bug for this months ago in the context of Malone?

Maybe a bounced mail should include the original as an attachment so
they can see *which* mail? I send a lot of mail :-)

--
Martin <http://launchpad.net/~mbp/>

Revision history for this message
Aaron Bentley (abentley) wrote :

My branch will also fix malone. Bounced mail will include the original as an attachment.

Aaron Bentley (abentley)
Changed in launchpad-code:
status: Triaged → In Progress
Aaron Bentley (abentley)
Changed in launchpad-code:
status: In Progress → Fix Committed
Tim Penhey (thumper)
Changed in launchpad-code:
status: Fix Committed → Fix Released
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