Ubuntu
cups package

8.10 has Killed my CD Printing on Canon MP800

Bug #301321 reported by OzzyFrank
12
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The Intrepid upgrade wanted to replace my cupsd.conf and I let it (though backed it up first). However, printing is out of whack now, even with the TurboPrint driver for the Canon Pixma MP800 (which isn't that well supported under Ubuntu). I've only tried CD printing (with tried-and-tested PDFs I had created when gLabels started refusing to print before 8.10), and have played around with settings, copied over the old cupsd.conf and rebooted, reinstalled TurboPrint, but printing CDs results in it printing about 1cm or so too high up, so the top is cut off... that's if I print from Evince... if I use Okular (which is based on the now defunct KPDF, which worked best for me before 8.10) it prints part of it on the right side, and a tiny bit of it at the top (quite messed up!). If I use the generic (non-TurboPrint) driver, it lines up the disc but prints nothing. I really wouldn't mind being able to print again in Ubuntu, hehe.

Revision history for this message
Magnus S (magnuss) wrote :

(this is a printing issue, so it should go into cups)

Please read https://wiki.ubuntu.com/DebuggingPrintingProblems and attach any output from it.

Thanks in advance.
//magnus

Revision history for this message
OzzyFrank (ubuntu-ozzyfrank) wrote :

$ lsmod | grep usb
usb_storage 92864 0
libusual 31784 1 usb_storage
usblp 22784 0
usbhid 39776 0
hid 59072 1 usbhid
scsi_mod 183160 6 usb_storage,sbp2,sr_mod,sd_mod,sg,libata
usbcore 175376 7 usb_storage,libusual,usblp,usbhid,ehci_hcd,uhci_hcd

$ tail -f /var/log/messages
Nov 24 02:54:31 ubuntu666 kernel: [ 7181.042131] scsi10 : SCSI emulation for USB Mass Storage devices
Nov 24 02:54:36 ubuntu666 kernel: [ 7186.042065] scsi 10:0:0:0: Direct-Access Canon MP800Storage 0106 PQ: 0 ANSI: 2
Nov 24 02:54:36 ubuntu666 kernel: [ 7186.050630] sd 10:0:0:0: [sdb] Attached SCSI removable disk
Nov 24 02:54:36 ubuntu666 kernel: [ 7186.052409] sd 10:0:0:0: Attached scsi generic sg2 type 0
Nov 24 02:55:46 ubuntu666 kernel: [ 7255.563809] atl1 0000:02:00.0: eth0 link is down
Nov 24 02:55:47 ubuntu666 kernel: [ 7257.096737] atl1 0000:02:00.0: eth0 link is up 100 Mbps full duplex
Nov 24 02:55:52 ubuntu666 kernel: [ 7262.357789] atl1 0000:02:00.0: eth0 link is down
Nov 24 02:55:54 ubuntu666 kernel: [ 7263.875452] usb 4-1: USB disconnect, address 8
Nov 24 02:55:54 ubuntu666 kernel: [ 7263.879057] usblp0: removed
Nov 24 02:55:54 ubuntu666 kernel: [ 7263.902236] atl1 0000:02:00.0: eth0 link is up 100 Mbps full duplex
Nov 24 02:56:25 ubuntu666 kernel: [ 7295.328762] usb 4-6: reset high speed USB device using ehci_hcd and address 4
Nov 24 02:56:26 ubuntu666 kernel: [ 7295.741292] usb 4-6.1: reset full speed USB device using ehci_hcd and address 5
Nov 24 02:56:27 ubuntu666 kernel: [ 7296.841509] usb 4-2: new high speed USB device using ehci_hcd and address 9
Nov 24 02:56:27 ubuntu666 kernel: [ 7296.975746] usb 4-2: configuration #1 chosen from 1 choice
Nov 24 02:56:27 ubuntu666 kernel: [ 7296.984798] usblp0: USB Bidirectional printer dev 9 if 1 alt 0 proto 2 vid 0x04A9 pid 0x170D
Nov 24 02:56:27 ubuntu666 kernel: [ 7296.985057] scsi11 : SCSI emulation for USB Mass Storage devices
Nov 24 02:56:32 ubuntu666 kernel: [ 7301.985645] scsi 11:0:0:0: Direct-Access Canon MP800Storage 0106 PQ: 0 ANSI: 2
Nov 24 02:56:32 ubuntu666 kernel: [ 7301.992067] sd 11:0:0:0: [sdb] Attached SCSI removable disk
Nov 24 02:56:32 ubuntu666 kernel: [ 7301.993853] sd 11:0:0:0: Attached scsi generic sg2 type 0

$ lpinfo -v
network socket
network beh
direct hal:///org/freedesktop/Hal/devices/usb_device_4a9_170d_228F43_if1_printer_noserial
direct usb://Canon/MP800
file cups-pdf:/
direct scsi
network smb

Revision history for this message
OzzyFrank (ubuntu-ozzyfrank) wrote :

I've enabled error logging so will upload that info next time I print.

Revision history for this message
Paul Dufresne (paulduf) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while.
How did error logging gone?
Have you resolved the problem? If so, how?

Revision history for this message
Victor Vargas (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem. Please reopen it if you encounter that this issue is still occurring or even better if you can check in latest Ubuntu Karmic version. To reopen the bug report you can click under the Status column, and change the Status back to "New". Thanks again!

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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