Panasonic Lumix DMC-FZ18 not working with gphoto backend

I'm also experiencing this issue with an HP PhotoSmart R727 camera.

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * Do you have the issue in other applications using gphoto too or is that gvfs specific?

 This will help us to find and resolve the problem.

Sebastien,

* Yes, this is reproducible.
* Re-creating is just a matter of connecting the camera via USB, and then waiting for the error dialog to appear a few seconds later. Double clicking the camera icon in computer:/// whilst the camera is connected will cause the error to appear again.
* I have the same issue in other applications using gphoto (F-Spot doesn't work either).

So, this is probably a gphoto issue and not a gvfs one. I don't know if this is specific to my camera (I'll try and get hold of another and see if it does the same).

the bug is rather a gphoto one

Can you provide an output for lsusb -v ?

Just to make sure.

Because if the camera is mass storage, it is not libgphoto2 problem.

Hubert - I'll post the output of lsusb -v when I get home from work tonight. However, I'm pretty sure that the camera is just a mass storage device. It mounts successfully as a mass storage device with the HAL quirk I added in the original bug description (camera.libgphoto2.support=false)

existing libgphoto2 versions incorrectly have the 0x2372 USB product id listed as support by gphoto. This id should be blanked.

Thanks Marcus.

I've just tried my camera again with the dial set to PTP. It works now (and the product id is 0x2374 this time). So, this is less of an issue than I first though, although I'd still like to be able to use my camera as a mass storage device (like I used to be able too).

Probably not needed now, but here is the output of lsusb -v with the camera set to mass storage

Bonkle - What is the output of 'lsusb -v' for you, and can you change your camera to be a PTP device instead of a mass storage device? If so, then what is the output of 'lsusb -v' with it set to PTP?

See Marcus comment. There is an "old bug" that cause the Mass Storage panasonic to have their permission changed making them unmountable. libgphoto2 has been fixed, but I don't know for the version in hardy. The Panasonic USB ID 0x2372 MUST be removed from libgphoto2, and the helper scripts updated as usual (the package does it, so if the package is fixed it should be good).

To the maintainer: do it and provide an updated package so that the user no longer run into the problem, unless it has already been adressed.

On Thu, 2008-10-16 at 17:49 +0000, Chris Coulson wrote:
> ** Attachment added: "This patch fixes the problem for my camera."
> http://launchpadlibrarian.net/18615482/dont-support-0x2372.dpatch
>

Seriously I thought this patch had already been applied in Ubuntu.

It seems like it hasn't already been applied. Only one entry was commented out, but leaving multiple other entries with product ID 0x2372.

Yes, I made the mistake of just commenting out 1 of 3 or 4 of the bad 0x2372 entries ...

This will be fixed in the libgphoto2 2.4.3 release I am currently preparing.

I've added the output of lsusb. My camera is listed on the 4th line. It's a small consumer-grade device, so I don't have the ability to switch it into other connection modes. At least, not that I'm aware of. When I have time this weekend, I'll try the patch.

Thanks for your help!

Sorry, I forgot the -v option. Here is the output from lsusb -v.

I'm also experiencing this issue with my Panasonic DMC-TZ5. Works in PTP mode, but I want Mass Storage. Fix described initially does work, thankfully.

The same for Panasonic Lumix DMC-FZ28E.

this is now fixed in the libgphoto2 2.4.3 release.

Will it get to Intrepid?

Thanks. Intrepid is almost solidly frozen, but it's not a problem to do a stable release update for this.

http://gphoto.svn.sourceforge.net/viewvc/gphoto?view=rev&revision=11239

Fix for intrepid uploaded to intrepid-proposed:

libgphoto2 (2.4.2-0ubuntu3) intrepid-proposed; urgency=low

  * Add 71_disable_panasonic_2372.dpatch: Disable broken PtP for all Panasonic
    cameras with product ID 0x2372, such as the Lumix DMC-FZ18. Mass-storage
    works fine. (LP: #282823)

 -- Martin Pitt <email address hidden> Fri, 24 Oct 2008 10:42:08 +0200

However, it won't be accepted until intrepid is actually released (in a week).

Hardy update uploaded, waiting for Steve to process:

libgphoto2 (2.4.0-8ubuntu8) hardy-proposed; urgency=low

  * Add 74_disable_panasonic_2372.dpatch: Disable broken PtP for all Panasonic
    cameras with product ID 0x2372, such as the Lumix DMC-FZ18. Mass-storage
    works fine. (LP: #282823)

 -- Martin Pitt <email address hidden> Fri, 24 Oct 2008 09:26:17 +0000

Thanks for your work! Can I find the upload anywhere? I'd like to build the package myself.

I uploaded both the hardy and intrepid updates to my Personal Package Archive now:

  https://launchpad.net/~pitti/+archive

where you can download them easily (including binaries).

I can confirm that your packages works! Thanks!

Fixed problems with FX12 too, great job!

The package doesn't work for me. I upgraded from PPA, rebooted, and still my Panasonic Lumix DMC-FZ18 won't mount. Now the camera is found as "USB reader" or "USB disk" (don't know the exact translation) but fails to mount, with this error (from dmesg | tail):

[ 89.692124] sd 6:0:0:0: Attached scsi generic sg3 type 0
[ 139.628074] ppdev0: registered pardevice
[ 139.676029] ppdev0: unregistered pardevice
[ 140.169571] ppdev0: registered pardevice
[ 140.216125] ppdev0: unregistered pardevice
[ 140.290574] ppdev0: registered pardevice
[ 140.341458] ppdev0: unregistered pardevice
[ 142.853759] FAT: Unrecognized mount option "force" or missing value
[ 292.336108] FAT: bogus number of reserved sectors
[ 292.336121] VFS: Can't find a valid FAT filesystem on dev sdc.

My mistake, it works perfectly on a fresh install of Intrepid, with the updated package. Sorry for inconvenience :). By the way, my camera is recognized as an USB storage device, how can it be recognized as a camera ? Thanks.

On Sun, 2008-10-26 at 06:54 +0000, Stéphane Maniaci wrote:
> By the way, my camera is
> recognized as an USB storage device, how can it be recognized as a
> camera ?

That's the standard mode of operation for Panasonic cameras. What is the
problem?

Accepted into hardy-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Same problem under intrepid with my Panasonic Lumix DMC-FX50. Packages from PPA solve the problem.
Thank’s a lot.

Accepted into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Selecting proposed and updating solved the problem for me. Thanks!

Copied intrepid-proposed version to jaunty.

I can confirm it works with Panasonic DMC-TZ3. Thank you very much!

Copied to hardy/intrepid-updates.

Same problem encountered with HP Photosmart camera. Worked on Hardy, updated to Intrepid and I get the -1 error. The camera reports, "Unable to communicate with printer."