Ubuntu
gdm-guest-session package

OOo can not run in guest account.

Bug #277418 reported by kron5555
36
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gdm-guest-session (Ubuntu)
Fix Released
Medium
Martin Pitt
Intrepid
Fix Released
Medium
Martin Pitt
Ubuntu intrepid-updates

Bug Description

After logging as a normal user, a Guest account was activated for testing purposes. Inside the Guest account, different applications were tried, including OpenOffice. Both spreadsheet and word processing apps were not opening, briefly showing the start-up logo of the OO and then disappearing. Internet (Firefox) worked fine, Evolution offered to create a new account. Other programs informed about lacking permissions, etc. Only OpenOffice behaved strangely. After switching back to the normal user account, a red icon appeared at the right upper corner informing about a crash in the OpenOffice.

1) Ubuntu intrepid (development branch), Release: 8.10
2) Do not know exactly.
3) Expected to able to write a document before sending it by e-mail.
4) OpenOffice did not open any windows for text entry

ProblemType: Crash
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/lib/openoffice/program/soffice.bin
Package: openoffice.org-core 1:2.4.1-9ubuntu2
ProcAttrCurrent: /usr/share/gdm/guest-session/Xsession (enforce)
ProcCmdline: /usr/lib/openoffice/program/soffice.bin -calc -splash-pipe=5
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Signal: 11
SourcePackage: openoffice.org
StacktraceTop:
 ?? () from /usr/lib/openoffice/program/libuno_cppu.so.3
 ?? () from /usr/lib/openoffice/program/libuno_cppu.so.3
 uno_type_any_assign ()
 utl::ConfigManager::AcquireTree ()
 utl::ConfigManager::AddConfigItem ()
Title: soffice.bin crashed with SIGSEGV in uno_type_any_assign()
Uname: Linux 2.6.27-4-generic i686
UserGroups:

Revision history for this message
kron5555 (kron5555) wrote :
Revision history for this message
Apport retracing service (apport) wrote : Symbolic stack trace

StacktraceTop:cppu::_copyConstructAnyFromData () from /usr/lib/openoffice/program/libuno_cppu.so.3
cppu::_copyConstructAny () from /usr/lib/openoffice/program/libuno_cppu.so.3
uno_type_any_assign () from /usr/lib/openoffice/program/libuno_cppu.so.3
utl::ConfigManager::AcquireTree () from /usr/lib/openoffice/program/libutl680li.so
utl::ConfigManager::AddConfigItem () from /usr/lib/openoffice/program/libutl680li.so

Revision history for this message
Apport retracing service (apport) wrote : Symbolic threaded stack trace
Revision history for this message
Chris Cheney (ccheney) wrote : Re: openoffice crashed inside the guest account

Do you still have this problem with openoffice.org 1:2.4.1-9ubuntu2 in Ubuntu 8.10?

Changed in openoffice.org:
importance: Medium → Undecided
status: New → Incomplete
Revision history for this message
Kieran Fleming (kieran-fleming) wrote :

I am getting this problem in 1:2.4.1-11ubuntu2

Changed in openoffice.org:
status: Incomplete → New
Revision history for this message
zorpox (nononinono) wrote :

Same problem here. Upgraded to Intrepid from a clean Hardy-minimal installation. Then logged in as the main user, switched to guest-account and tried Ooo.

During the installation of the open-office-package apt complained about java, might be important.

Revision history for this message
Chris Cheney (ccheney) wrote :

What was the apt java complaint?

Revision history for this message
zorpox (nononinono) wrote :

It flicked by too fast to see. All I can say is that it happened during the upgrade to Intrepid and I think it was something about javascript or jre. If logs are created and someone tells me the right commands, I'll post it here.

Revision history for this message
Said Babayev (phoenix49) wrote :

Getting this while trying to start in guest session mode:

guest@phoenix49-emu:~$ openoffice
javaldx: Could not find a Java Runtime Environment!
The application cannot be started.
The component manager is not available.
guest@phoenix49-emu:~$

Revision history for this message
LumpyCustard (orangelumpycustard) wrote :

I tried running:

$ openoffice
The application cannot be started
The component manager is not available
$ echo JAVA_HOME
/usr/lib/jvm/java-1.5.0-sun

but I downloaded this version of Java... is there a problem with the default ubuntu java?

Revision history for this message
zorpox (nononinono) wrote :

I have to correct myself: It did NOT happen during the upgrade to intrepid, but later during the installation of the ubuntu-desktop metapackage.

Revision history for this message
LumpyCustard (orangelumpycustard) wrote :

should we nominate for release?

Revision history for this message
Chris Cheney (ccheney) wrote :

Well OOo isn't crashing for me in the guest account but something definitely is not letting it run properly. It exits without starting up all the way but it isn't actually crashing. The crash in the original bug report was probably due to some other reason.

I'm trying to determine what exactly is different about the guest account that would be causing OOo not to run.

Changed in openoffice.org:
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Chris Cheney (ccheney) wrote :

I found that it is fairly seriously locked down by:

/etc/apparmor.d/gdm-guest-session

So reassigning to gdm-guest-session.

Changed in openoffice.org:
milestone: none → ubuntu-8.10
Revision history for this message
Martin Pitt (pitti) wrote :

Fixed in trunk and intrepid branch:

  http://bazaar.launchpad.net/~pitti/+junk/gdm-guest-session/revision/18

I uploaded to intrepid-proposed, will be accepted right after intrepid is released.

Changed in gdm-guest-session:
assignee: nobody → pitti
milestone: ubuntu-8.10 → intrepid-updates
status: Triaged → In Progress
Revision history for this message
Said Babayev (phoenix49) wrote :

I can confirm, that this issue is fixed in trunk. Thank you!

Changed in gdm-guest-session:
status: In Progress → Fix Committed
Revision history for this message
Martin Pitt (pitti) wrote :

Accepted into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Revision history for this message
Said Babayev (phoenix49) wrote :

I can confirm that this update fixes the issue, however, it would be better to reload apparmor, to re-read config data, or ask user to restart the system.

Revision history for this message
Martin Pitt (pitti) wrote :

Copied intrepid-proposed version to jaunty.

Changed in gdm-guest-session:
milestone: intrepid-updates → none
status: Fix Committed → Fix Released
Revision history for this message
Martin Pitt (pitti) wrote :

Copied to intrepid-updates.

Changed in gdm-guest-session:
status: Fix Committed → Fix Released
Revision history for this message
arronax23 (christian-goll) wrote :

This bug reappears in karmic koala with activated apparmor. I got following audit in dmesg output:
[46602.593528] type=1503 audit(1257172147.707:257): operation="truncate" info="Failed name lookup - deleted entry" error=-2 pid=8394 parent=8393 profile="/usr/share/gdm/guest-session/Xsession" requested_mask="w::" denied_mask="w::" fsuid=118 ouid=118 name=2F746D702F67756573742D686F6D652E456C625242522F2E657865636F6F6F4A5A736B3159202864656C6574656429

Revision history for this message
Martin Pitt (pitti) wrote :

Confirmed here. However, I'm afraid I can't' make any sense of this message. Jamie, do you have a suggestion what it's complaining about?

Changed in gdm-guest-session (Ubuntu):
status: Fix Released → Triaged
Revision history for this message
arronax23 (christian-goll) wrote :

Seems to have been fixed with update from
apparmor* 2.3.1+1403-0ubuntu27.1 to apparmor* 2.3.1+1403-0ubuntu27.2

Martin Pitt (pitti)
Changed in gdm-guest-session (Ubuntu):
status: Triaged → Fix Released
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