Ubuntu
chromium-browser package

package chromium-browser 75.0.3770.90-0ubuntu0.19.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 1

Bug #1839720 reported by Ramesh on 2019-08-10

This bug report is a duplicate of: Bug #1838821: [snap] failure to connect password-manager-service during package upgrade. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	chromium-browser (Ubuntu)	New	Undecided	Unassigned

Bug Description

System error reported while installing/updating chromeium-browser

ProblemType: Package
DistroRelease: Ubuntu 19.10
Package: chromium-browser 75.0.3770.90-0ubuntu0.19.04.1
ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
Uname: Linux 5.2.0-8-generic x86_64
ApportVersion: 2.20.11-0ubuntu5
Architecture: amd64
DRM.card0-DP-1:
enabled: enabled
dpms: On
status: connected
edid-base64: AP///////wAQrAPwTUtHRRoSAQSlKRp45sElo1ZLmScRUFS/74CVAHFPgYCVDwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/wA3MzczMTg2UUVHS00gAAAA/ABERUxMIFNFMTk4V0ZQAH4=
modes: 1440x900 1280x1024 1280x1024 1440x900 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
DRM.card0-HDMI-A-1:
enabled: disabled
dpms: Off
status: disconnected
edid-base64:
modes:
DRM.card1-DVI-D-1:
enabled: disabled
dpms: On
status: disconnected
edid-base64:
modes:
DRM.card1-HDMI-A-2:
enabled: disabled
dpms: On
status: disconnected
edid-base64:
modes:
Date: Sat Aug 10 10:47:20 2019
Desktop-Session:
'None'
'None'
'None'
Env:
'None'
'None'
ErrorMessage: new chromium-browser package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2018-05-11 (455 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
InstalledPlugins:

Load-Avg-1min: 1.85
Load-Processes-Running-Percent: 0.5%
MachineType: Dell Inc. Inspiron 3668
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.2.0-8-generic root=UUID=4450234f-c4e2-43b8-ad98-28a4047f9eee ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.7, Python 3.7.4, python3-minimal, 3.7.3-1
PythonDetails: /usr/bin/python2.7, Python 2.7.16+, python-minimal, 2.7.16-1
SourcePackage: chromium-browser
Title: package chromium-browser 75.0.3770.90-0ubuntu0.19.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to eoan on 2019-07-20 (20 days ago)
dmi.bios.date: 04/18/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.0
dmi.board.name: 07KY25
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd04/18/2019:svnDellInc.:pnInspiron3668:pvr:rvnDellInc.:rn07KY25:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3668
dmi.product.sku: 0763
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.chromium-browser: [deleted]

Tags:

Revision history for this message

Ramesh (ramesh-daryanani) wrote on 2019-08-10:

AptOrdering.txt Edit (11.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (71.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (567 bytes, text/plain; charset="utf-8")
DiskUsage.txt Edit (454 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (71.0 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (18.1 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (3.5 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (909 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (32.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (505 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.1 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (923 bytes, text/plain; charset="utf-8")
RelatedPackagesPolicy.txt Edit (2.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (216.9 KiB, text/plain; charset="utf-8")
etcconfigc00example.txt Edit (499 bytes, text/plain; charset="utf-8")

Apport retracing service (apport) on 2019-08-10

tags:

removed: need-duplicate-check

Revision history for this message

Olivier Tilloy (osomon) wrote on 2019-08-13:

Relevant excerpt from DpkgTerminalLog.txt:

=> Snap installation complete
=> Connecting the password-manager-service interface (LP: #1836616)
error: cannot resolve connection, slot snap name is empty

I'm not able to reproduce the error in an eoan VM, not even with a real deb of chromium-browser (from disco) previously installed, and with snapd not installed.