Ubuntu
software-properties package

gi.repository.GLib.GError: pk-client-error-quark: could not do untrusted question as no klass support

Bug #1829401 reported by errors.ubuntu.com bug bridge
100
This bug affects 27 people
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)
Fix Released
High
William Wilson
Eoan
Won't Fix
Medium
William Wilson
Focal
Fix Released
High
William Wilson
Groovy
Fix Released
High
William Wilson

Bug Description

The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.98.2, the problem page at https://errors.ubuntu.com/problem/300ff7bf9068dc50ace4c5db5c4a34ba0dfc926d contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

[Back trace]
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogCacheOutdated.py", line 86, in on_pktask_finish
    results = self._pktask.generic_finish(result)
gi.repository.GLib.GError: pk-client-error-quark: could not do untrusted question as no klass support (8)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogCacheOutdated.py", line 89, in on_pktask_finish
    Gtk.ButtonsType.CANCEL, _("Error while refreshing cache"))
  File "/usr/lib/python3/dist-packages/gi/overrides/__init__.py", line 319, in new_init
    return super_init_func(self, **new_kwargs)
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 575, in __init__
    self._init(*args, **new_kwargs)
  File "/usr/lib/python3/dist-packages/gi/overrides/__init__.py", line 319, in new_init
    return super_init_func(self, **new_kwargs)
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 521, in __init__
    _window_init(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/gi/overrides/__init__.py", line 319, in new_init
    return super_init_func(self, **new_kwargs)
TypeError: could not convert value for property `transient_for' from DialogCacheOutdated to GtkWindow

[Impact]

 * If selected mirrors are not reachable or have
   expired GPG keys, software-properties-gtk
   would crash

[Test Case]

 * Edit the file /usr/share/python-apt/templates/Ubuntu.mirrors

 * Find your locale in this file and add a non-existent URL
   to the list

 * Run software-properties-gtk and choose your newly added
   URL from the "Download From" dropdown menu

 * Press "Close" in the bottom right, and when
   prompted press "Reload"

 * You should be presented with an error window rather than
   the program crashing

[Where problems could occur]

 * The new error window binds to the parent window. If the
   parent window has gotten into a bad state this could
   cause problems

See original description

Related branches

~jawn-smith/software-properties:outdated_cache_error_dialog
Brian Murray: Pending requested
Diff: 28 lines (+8/-1)
2 files modified
debian/changelog (+7/-0)
softwareproperties/gtk/DialogCacheOutdated.py (+1/-1)
Revision history for this message
Julian Andres Klode (juliank) wrote :

I think this code originated from ximion, maybe he has an idea.

tags: added: rls-ee-incoming
description: updated
Revision history for this message
Julian Andres Klode (juliank) wrote :

This is a question about unsigned software that PackageKit could not ask.

affects: software-properties (Ubuntu) → packagekit (Ubuntu)
Julian Andres Klode (juliank)
Changed in packagekit (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
status: Incomplete → Triaged
Dimitri John Ledkov (xnox)
tags: removed: rls-ee-incoming
Julian Andres Klode (juliank)
summary: - /usr/bin/software-properties-
- gtk:TypeError:on_pktask_finish:on_pktask_finish:new_init:__init__:new_init:__init__:new_init
+ gi.repository.GLib.GError: pk-client-error-quark: could not do untrusted
+ question as no klass support
Francis Ginther (fginther)
tags: added: id-5ce6bfe06de363297ab7cde9
El jinete sin cabeza (ejsc)
tags: added: rls-ee-incoming
El jinete sin cabeza (ejsc)
tags: removed: rls-ee-incoming
El jinete sin cabeza (ejsc)
tags: added: focal
Revision history for this message
Norbert (nrbrtx) wrote :

Still happens on Focal.
Happened when `software-properties-gtk` was opened, then [x] Source code checked, clicked Reload and got this message in the terminal.
The "Cache Refresh" window with text "Refreshing software cache" is still active, does not have close button. I killed it with `xkill`.

Revision history for this message
edurenye (edurenye) wrote :

This happened to me when I selected an FTP source, and apparently are deprecated, so I don't understand why they show up in the list. Using an HTTP source solved the problem.

El jinete sin cabeza (ejsc)
tags: added: groovy
Revision history for this message
Sebastien Bacher (seb128) wrote :

How do you select the ftp source?

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue is the most e.u.c reported one in focal weekly

tags: added: rls-ff-incomong
tags: added: rls-ff-incoming
removed: rls-ff-incomong
Changed in packagekit (Ubuntu):
importance: Medium → High
Revision history for this message
Julian Andres Klode (juliank) wrote :

Oh wow, there are multiple bugs, and I thought this bug was about the actual crash:

pk-client-error-quark: could not do untrusted question as no klass support (8)

but it is about the handling of the crash:

TypeError: could not convert value for property `transient_for' from DialogCacheOutdated to GtkWindow

Revision history for this message
Fritz Hudnut (este-el-paz) wrote :

Adding my story here . . . in U-MATE running sources.list as "devel" and some of the list is ID-ing as "groovy" . . . it is showing as 20.10 . . . had some issues with the broadcom package not updating in apt, so on the U-MATE forum with wolfman and he had me look at my "Software & Updates" data, and while just looking at the items in "edit," and even though I changed nothing I got the same scenario as norbert in #3 post . . . where the "cache refresh" window opens, progress bar fills . . . but then window doesn't close--this time the crash report window opened.

I believe this happened previously and I might have FQd in the GUI . . . . I sent the crash report and it auto-loaded the dup bug report #1832057 . . . which linked me here.

Brian Murray (brian-murray)
tags: removed: rls-ff-incoming
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in packagekit (Ubuntu Focal):
status: New → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

The Eoan Ermine has reached end of life, so this bug will not be fixed for that release

Changed in packagekit (Ubuntu Eoan):
status: Triaged → Won't Fix
Revision history for this message
Norbert (nrbrtx) wrote :

Still happens on Groovy.
Opened `software-properties-gtk`, enabled Source Code and groovy-proposed, then it asked to reload cache. So I was moved to this bug report (really to bug 1832057) .

Revision history for this message
Alkis Georgopoulos (alkisg) wrote :

Same problem here when telling software-properties-gtk to refresh the cache, in Ubuntu MATE 20.04.1.

Matthieu Clemenceau (mclemenceau)
tags: added: fr-26
Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue is on the top of e.u.c 20.10 now

Changed in packagekit (Ubuntu Focal):
importance: Undecided → High
Revision history for this message
William Wilson (jawn-smith) wrote :

Attached is a patch to SRU focal.

Revision history for this message
William Wilson (jawn-smith) wrote :

Attached is a patch to SRU groovy.

Revision history for this message
Brian Murray (brian-murray) wrote :

The version in the groovy debdiff will not work as 0.99.4 existed in hirsute for some period of time, you'll want to use 0.99.3.1.

Revision history for this message
William Wilson (jawn-smith) wrote :

I wrote a note to make sure I always look for old versions that no longer exist in later releases, and here is a corrected patch.

William Wilson (jawn-smith)
description: updated
Revision history for this message
Brian Murray (brian-murray) wrote :

I've sponsored this for Focal and Groovy.

William Wilson (jawn-smith)
Changed in packagekit (Ubuntu):
assignee: nobody → William Wilson (jawn-smith)
Changed in packagekit (Ubuntu Eoan):
assignee: nobody → William Wilson (jawn-smith)
Changed in packagekit (Ubuntu Focal):
assignee: nobody → William Wilson (jawn-smith)
Changed in packagekit (Ubuntu Groovy):
assignee: nobody → William Wilson (jawn-smith)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-properties (Ubuntu Groovy):
status: New → Confirmed
Brian Murray (brian-murray)
affects: packagekit (Ubuntu) → software-properties (Ubuntu)
Revision history for this message
Steve Langasek (vorlon) wrote : Please test proposed package

Hello errors.ubuntu.com, or anyone else affected,

Accepted software-properties into groovy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/software-properties/0.99.3.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-groovy to verification-done-groovy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-groovy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in software-properties (Ubuntu Groovy):
status: Confirmed → Fix Committed
tags: added: verification-needed verification-needed-groovy
Changed in software-properties (Ubuntu Focal):
status: Confirmed → Fix Committed
tags: added: verification-needed-focal
Revision history for this message
Steve Langasek (vorlon) wrote :

Hello errors.ubuntu.com, or anyone else affected,

Accepted software-properties into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/software-properties/0.98.9.4 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (software-properties/0.98.9.4)

All autopkgtests for the newly accepted software-properties (0.98.9.4) for focal have finished running.
The following regressions have been reported in tests triggered by the package:

livecd-rootfs/2.664.15 (s390x)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/focal/update_excuses.html#software-properties

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Norbert (nrbrtx)
tags: added: verification-done-focal
removed: verification-needed-focal
tags: removed: eoan
Revision history for this message
Norbert (nrbrtx) wrote :

Tested package from -proposed on both Ubuntu MATE 20.04.2 LTS and 20.10.
Bug is now fixed. Thank you!

tags: added: verification-done-groovy
removed: verification-needed-groovy
Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (software-properties/0.99.3.1)

All autopkgtests for the newly accepted software-properties (0.99.3.1) for groovy have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/0.99.3.1 (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/groovy/update_excuses.html#software-properties

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Mathew Hodson (mhodson)
Changed in software-properties (Ubuntu):
status: Triaged → Fix Committed
tags: removed: verification-needed
Changed in software-properties (Ubuntu Groovy):
importance: Undecided → Medium
Mathew Hodson (mhodson)
Changed in software-properties (Ubuntu Groovy):
importance: Medium → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-properties - 0.99.6

---------------
software-properties (0.99.6) hirsute; urgency=medium

  [ William 'jawn-smith' Wilson ]
  * Fixing an incorrect variable being passed to GTK message dialog creation
    function (LP: #1829401)

  [ Shivaram Lingamneni ]
  * Update livepatch code to remove use of python-requests-unixsocket;
    the usage is trivial and we can remove the dependency

 -- Brian Murray <email address hidden> Mon, 01 Feb 2021 16:08:37 -0800

Changed in software-properties (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-properties - 0.98.9.4

---------------
software-properties (0.98.9.4) focal; urgency=medium

  * Fixing an incorrect variable being passed to GTK message dialog
    creation function (LP: #1829401)

 -- William 'jawn-smith' Wilson <email address hidden> Tue, 26 Jan 2021 16:30:07 -0600

Changed in software-properties (Ubuntu Focal):
status: Fix Committed → Fix Released
Revision history for this message
Brian Murray (brian-murray) wrote : Update Released

The verification of the Stable Release Update for software-properties has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-properties - 0.99.3.1

---------------
software-properties (0.99.3.1) groovy; urgency=medium

  * Fixing an incorrect variable being passed to GTK message dialog
    creation function (LP: #1829401)

 -- William 'jawn-smith' Wilson <email address hidden> Wed, 27 Jan 2021 09:10:21 -0600

Changed in software-properties (Ubuntu Groovy):
status: Fix Committed → Fix Released
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