New thumbnails for PDF files not shown

Bug #1799688 reported by Krister Swenson
46
This bug affects 10 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Since upgrade to 18.10 any new PDF file shows the red acrobat icon instead of a thumbnail. Nautilus shows the time icon as though it's computing the thumbnail but then displays the default icon instead.

- PDF thumbnails computed before the update still show
- thumbnails for videos as images work as expected.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: nautilus 1:3.26.4-0ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-33.37~lp1792100Commit3dfa1c904fcf138-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 24 14:15:42 2018
InstallationDate: Installed on 2018-01-05 (291 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: nautilus
UpgradeStatus: Upgraded to cosmic on 2018-10-22 (1 days ago)
usr_lib_nautilus:

Revision history for this message
Krister Swenson (thekswenson) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

confirmed, bug #1798091 didn't get properly resolved

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
GiuseppeN (peppenobile) wrote :

Solution:
1) sudo apt purge evince

2) delete .cache/thumbnails

3) reboot

4) install evince using synaptic

It works like a charm

Revision history for this message
Cristina Franzolini (forkirara) wrote :

This solution doesn't work for me

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