Ubuntu
nautilus package

Nautilus crashed open Windows-partition [assertion failed: (location != NULL)]

Bug #1764779 reported by Lukas knäble on 2018-04-17

This bug affects 5 people

	Status	Importance	Assigned to	Milestone
glib2.0 (Ubuntu)	Fix Released	Undecided	Unassigned
Bionic	Fix Released	Undecided	Unassigned
nautilus (Ubuntu)	Fix Released	High	Marco Trevisan (Treviño)	Ubuntu ubuntu-18.04.1
Bionic	Fix Released	Undecided	Unassigned

Bug Description

[ Description ]

if I open a new partition from the Hard-drive (Windows in this case)
Nautilus crash, report him self and after reopen it, the partition is
normal available as nothing would be

https://errors.ubuntu.com/problem/f49deb51a98d691e3e040d7f7334ad08d1e0e54c
https://errors.ubuntu.com/problem/868bb572668dceedfb0e3acd9b17197ca0208938
https://errors.ubuntu.com/problem/00db9958203affb0a98a2842bb2bd91547e6bd5a
https://errors.ubuntu.com/problem/818d3ad2d9fe9f9f64f32fcb5f10da4126d3827d

[ Test case ]

* Open nautilus and select an external hd that is not mounted from the sidebar
* Nautilus sould not crash (in case showing an error message)

[ Regression potential ]

Partitions that have been actually mounted, are not shown or an error is prompted.

-------------

Issue from the log:

Apr 17 16:45:29 hostname udisksd[1014]: Failed to setup systemd-based mount point cleanup: Process reported exit code 5: Failed to start <email address hidden>: Unit media-username-12F6CC77F6CC5D1B.mount not found.
Apr 17 16:45:29 hostname nautilus[11486]: g_mount_get_default_location: assertion 'G_IS_MOUNT (mount)' failed
Apr 17 16:45:29 hostname org.gnome.Nautilus[2775]: **
Apr 17 16:45:29 hostname org.gnome.Nautilus[2775]: ERROR:../src/nautilus-file.c:721:nautilus_file_get_internal: assertion failed: (location != NULL)

-------------

ProblemType: CrashDistroRelease: Ubuntu 18.04
Package: nautilus 1:3.26.3-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu5
Architecture: amd64
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 17 16:45:30 2018
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
b'org.gnome.nautilus.preferences' b'show-move-to-trash-shortcut-changed-dialog' b'false'
b'org.gnome.nautilus.window-state' b'sidebar-width' b'223'
b'org.gnome.nautilus.window-state' b'geometry' b"'927x1011+926+27'"
InstallationDate: Installed on 2018-03-16 (32 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180315)
ProcCmdline: /usr/bin/nautilus --gapplication-service
ProcEnviron:
XDG_RUNTIME_DIR=<set>
SHELL=/bin/bash
PATH=(custom, no user)
LANG=de_DE.UTF-8Signal: 6SourcePackage: nautilus
StacktraceTop:
g_assertion_message () from /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
g_assertion_message_expr () from /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
?? ()
?? ()
ffi_call_unix64 () from /usr/lib/x86_64-linux-gnu/libffi.so.6
Title: nautilus crashed with SIGABRT in g_assertion_message()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
usr_lib_nautilus:

See original description

Tags:

Related branches

~3v1n0/ubuntu/+source/glib2.0:ubuntu/master

Ready for review for merging into ~ubuntu-desktop/ubuntu/+source/glib2.0:ubuntu/master

Iain Lane: Needs Information on 2018-08-14

~3v1n0/ubuntu/+source/nautilus:ubuntu/bionic-fix-recursive-engines

Superseded for merging into ~ubuntu-desktop/ubuntu/+source/nautilus:ubuntu/bionic

Ubuntu Desktop: Pending requested 2018-07-18

~3v1n0/ubuntu/+source/nautilus:ubuntu/master-fix-recursive-engines

Superseded for merging into ~ubuntu-desktop/ubuntu/+source/nautilus:ubuntu/master

Andrea Azzarone (community): Approve on 2018-07-18

Sebastien Bacher: Pending requested 2018-07-17

Revision history for this message

Lukas knäble (dark-lights) wrote on 2018-04-17:

Dependencies.txt Edit (10.2 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (934 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (145.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (967 bytes, text/plain; charset="utf-8")
ProcMaps.txt Edit (88.7 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Registers.txt Edit (766 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (13.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2018-04-17:

StacktraceTop:
g_assertion_message (domain=domain@entry=0x0, file=file@entry=0x56249a5de143 "../src/nautilus-file.c", line=line@entry=721, func=func@entry=0x56249a5e09e0 <__func__.68725> "nautilus_file_get_internal", message=message@entry=0x56249aebe230 "assertion failed: (location != NULL)") at ../../../../glib/gtestutils.c:2532
g_assertion_message_expr (domain=domain@entry=0x0, file=file@entry=0x56249a5de143 "../src/nautilus-file.c", line=line@entry=721, func=func@entry=0x56249a5e09e0 <__func__.68725> "nautilus_file_get_internal", expr=expr@entry=0x56249a5f4633 "location != NULL") at ../../../../glib/gtestutils.c:2555
nautilus_file_get_internal (location=location@entry=0x0, create=create@entry=1) at ../src/nautilus-file.c:721
nautilus_file_get (location=location@entry=0x0) at ../src/nautilus-file.c:788
open_location_cb (view=0x56249b221950, location=0x0, open_flags=(GTK_PLACES_OPEN_NORMAL | GTK_PLACES_OPEN_NEW_TAB | GTK_PLACES_OPEN_NEW_WINDOW)) at ../src/nautilus-places-view.c:96

Revision history for this message

Apport retracing service (apport) wrote on 2018-04-17: Stacktrace.txt

Stacktrace.txt Edit (10.9 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2018-04-17: StacktraceSource.txt

StacktraceSource.txt Edit (8.2 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2018-04-17: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (26.4 KiB, text/plain)

Changed in nautilus (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-amd64-retrace

Revision history for this message

Sebastien Bacher (seb128) wrote on 2018-04-30: Re: Nautilus crashed open Windows-partition

Thank you for your bug report, what do you mean by "open a new partition from the Hard-drive"? What do you do exactly?

Changed in nautilus (Ubuntu):
importance:	Medium → High

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-04-30:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status:	New → Confirmed

Revision history for this message

Sebastien Bacher (seb128) wrote on 2018-04-30:

e.u.c report https://errors.ubuntu.com/problem/868bb572668dceedfb0e3acd9b17197ca0208938

Revision history for this message

Sebastien Bacher (seb128) wrote on 2018-04-30:

Could you have a look to this one Marco?

The issue is not Ubuntu specific, see https://retrace.fedoraproject.org/faf/reports/1743420/
Could be fixed in 3.28 through refactoring, there has not been reports from the new versions in fedora/gnome bugtrackers

information type:	Private → Public
Changed in nautilus (Ubuntu):
assignee:	nobody → Marco Trevisan (Treviño) (3v1n0)
status:	Confirmed → New

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-04-30:

#10

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status:	New → Confirmed

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2018-05-23:

#11

Yeah, I've noticed this crash and I've been tracking this down a bit.

There's some change I also did upstream which might have helped, not sure if I cherry-picked yet.
In my radar, though.

Apport retracing service (apport) on 2018-07-12

tags:

added: cosmic

Marco Trevisan (Treviño) (3v1n0) on 2018-07-16

description:

updated

Marco Trevisan (Treviño) (3v1n0) on 2018-07-17

Changed in nautilus (Ubuntu):
milestone:	none → ubuntu-18.04.1
status:	Confirmed → In Progress

Marco Trevisan (Treviño) (3v1n0) on 2018-07-20

description:

updated

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-07-20:

#12

This bug was fixed in the package nautilus - 1:3.26.4-0ubuntu1

---------------
nautilus (1:3.26.4-0ubuntu1) cosmic; urgency=medium

  * New upstream release: 3.26.4 (LP: #1782681, LP: #1765776)
  * debian/patches/query-add-recursive-flags-and-use-it-in-search-engines.patch,
    debian/patches/0016-search-engine-add-a-recent-search-engine-listing-Gtk.patch,
    debian/patches/0018-search-engine-add-locate-based-search-engine.patch:
    - Follow nautilus settings to search only in current folder (LP: #1767027).
      This doesn't apply to gnome-shell search provider for indexed searches.
  * debian/patches/0017-recent-add-function-to-update-manager-on-file-rename.patch:
    - Updated to respect upstream requested changes
  * debian/patches/nautilusgtkplacesview-show-error-if-volume-is-not-mounted.patch:
    - don't crash if selecting a volume that is not mounted (LP: #1764779)
  * debian/patches/Revert-Revert-files-view-Remove-new-empty-folder-name-sug.patch,
    debian/patches/Revert-Revert-nautilus-file-Don-t-show-thumbnails-for-the.patch:
    - Reverts the reverts introduced in 2.26.3.1 as they are in ubuntu already
  * debian/patches/clear_pending_selection.patch,
    debian/patches/git_middle_tab.patch,
    debian/patches/server_list_segfault.patch,
    debian/patches/nautilusgtkplacesview-show-error-if-volume-is-not-mounted.patch:
    - Patches removed as they are already applied upstream

-- Marco Trevisan (Treviño) <email address hidden> Fri, 20 Jul 2018 04:52:45 +0200

Changed in nautilus (Ubuntu):
status:	In Progress → Fix Released

Marco Trevisan (Treviño) (3v1n0) on 2018-07-26

Changed in nautilus (Ubuntu):
status:	Fix Released → In Progress

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2018-07-26:

#13

While we're mitigating this error at nautilus level, and while this should also probably be fixed in gtk (same patch, just changing file names), I'm quite sure this is due to some lower level problem.

So for now I've also submitted the issue upstream at GLib level:
-https://gitlab.gnome.org/GNOME/glib/issues/1458

Marco Trevisan (Treviño) (3v1n0) on 2018-07-30

Changed in glib (Ubuntu):
status:	New → Triaged

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-08-01:

#14

This bug was fixed in the package nautilus - 1:3.26.4-0ubuntu2

---------------
nautilus (1:3.26.4-0ubuntu2) cosmic; urgency=medium

  * debian/patches/nautilusgtkplacesview-show-error-if-volume-is-not-mo.patch:
    - don't crash if selecting a volume that is not mounted (LP: #1764779)
    + patch re-added after gbp deleted on importing new upstream release
  * debian/patches/file-view-Always-unset-pending_selection-after-freeing-it.patch:
    - don't crash when try to select a file multiple times in a single run
      (LP: #1713581)
  * debian/patches/query-add-recursive-flags-and-use-it-in-search-engines.patch:
    - Apply the upstream version of it (with 3.26 changes)
  * debian/patches/0015-tracker-search-engine-don-t-start-it-if-not-availabl.patch,
    debian/patches/0018-search-engine-add-locate-based-search-engine.patch,
    debian/patches/file-view-Always-unset-pending_selection-after-freeing-it.patch,
    - Refresh as per recursive-query patch update
  * 0016-search-engine-add-a-recent-search-engine-listing-Gtk.patch:
    - Refresh with upstream merged-description

-- Marco Trevisan (Treviño) <email address hidden> Wed, 01 Aug 2018 20:58:52 +0200

Changed in nautilus (Ubuntu):
status:	In Progress → Fix Released

Marco Trevisan (Treviño) (3v1n0) on 2018-08-28

affects:

glib (Ubuntu) → glib2.0 (Ubuntu)

Marco Trevisan (Treviño) (3v1n0) on 2018-08-28

Changed in glib2.0 (Ubuntu):
status:	Triaged → In Progress

Revision history for this message

Łukasz Zemczak (sil2100) wrote on 2018-08-30: Please test proposed package

#15

Hello Lukas, or anyone else affected,

Accepted glib2.0 into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/glib2.0/2.56.2-0ubuntu0.18.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in glib2.0 (Ubuntu Bionic):
status:	New → Fix Committed
tags:	added: verification-needed verification-needed-bionic

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2018-09-03: Re: Nautilus crashed open Windows-partition

#16

No need to perform full verification as per GNOME exception (https://wiki.ubuntu.com/StableReleaseUpdates/GNOME)

And this bug is fixed in an upstream commit.

tags:

added: verification-done verification-done-bionic
removed: verification-needed verification-needed-bionic

Daniel van Vugt (vanvugt) on 2018-09-05

description:	updated
description:	updated
summary:	- Nautilus crashed open Windows-partition + Nautilus crashed open Windows-partition [assertion failed: (location != + NULL)]

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-09-10:

#17

This bug was fixed in the package glib2.0 - 2.56.2-0ubuntu0.18.04.1

---------------
glib2.0 (2.56.2-0ubuntu0.18.04.1) bionic; urgency=medium

  * New upstream release (LP: #1789472, LP: #1764779)
  * Refreshed patches
  * d/p/tests-network-monitor-Always-use-the-dummy-proxy-res.patch:
    - Removed (aplied upstream)

-- Marco Trevisan (Treviño) <email address hidden> Tue, 28 Aug 2018 13:25:36 -0500

Changed in glib2.0 (Ubuntu Bionic):
status:	Fix Committed → Fix Released

Revision history for this message

Łukasz Zemczak (sil2100) wrote on 2018-09-10: Update Released

#18

The verification of the Stable Release Update for glib2.0 has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Revision history for this message

Łukasz Zemczak (sil2100) wrote on 2018-09-13: Please test proposed package

#19

Hello Lukas, or anyone else affected,

Accepted nautilus into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/nautilus/1:3.26.4-0~ubuntu18.04.1 in a few hours, and then in the -proposed repository.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in nautilus (Ubuntu Bionic):
status:	New → Fix Committed
tags:	added: verification-needed verification-needed-bionic removed: verification-done verification-done-bionic

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2018-09-27:

#20

None of the u.e.c crashes linked on top post have been recorded on nautilus 3.26.4 (available in cosmic for a while, other than proposed), so we can safely mark this as verified.

tags:	added: verification-done verification-needed-done removed: verification-needed verification-needed-bionic
Changed in glib2.0 (Ubuntu):
status:	In Progress → Fix Released

Marco Trevisan (Treviño) (3v1n0) on 2018-09-27

tags:	added: verification-bionic-done removed: verification-needed-done
tags:	added: verification-done-bionic removed: verification-bionic-done

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-09-27:

#21

This bug was fixed in the package nautilus - 1:3.26.4-0~ubuntu18.04.1

---------------
nautilus (1:3.26.4-0~ubuntu18.04.1) bionic; urgency=medium

  * New upstream release: 3.26.4 (LP: #1782681, LP: #1765776)
  * debian/patches/query-add-recursive-flags-and-use-it-in-search-engines.patch,
    debian/patches/0016-search-engine-add-a-recent-search-engine-listing-Gtk.patch,
    debian/patches/0018-search-engine-add-locate-based-search-engine.patch:
    - Follow nautilus settings to search only in current folder (LP: #1767027).
      This doesn't apply to gnome-shell search provider for indexed searches.
  * debian/patches/0017-recent-add-function-to-update-manager-on-file-rename.patch:
    - Updated to respect upstream requested changes
  * debian/patches/nautilusgtkplacesview-show-error-if-volume-is-not-mounted.patch:
    - don't crash if selecting a volume that is not mounted (LP: #1764779)
  * debian/patches/file-view-Always-unset-pending_selection-after-freeing-it.patch:
    - don't crash when try to select a file multiple times in a single run
      (LP: #1713581)
  * debian/patches/Revert-Revert-files-view-Remove-new-empty-folder-name-sug.patch,
    debian/patches/Revert-Revert-nautilus-file-Don-t-show-thumbnails-for-the.patch:
    - Reverts the reverts introduced in 2.26.3.1 as they are in ubuntu already
  * debian/patches/clear_pending_selection.patch,
    debian/patches/git_middle_tab.patch,
    debian/patches/server_list_segfault.patch:
    - Patches removed as they are already applied upstream

-- Marco Trevisan (Treviño) <email address hidden> Fri, 20 Jul 2018 04:52:45 +0200

Changed in nautilus (Ubuntu Bionic):
status:	Fix Committed → Fix Released

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Nautilus crashed open Windows-partition [assertion failed: (location != NULL)]

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