subscribing someone should send a notification email right away

Bug #176085 reported by Martin Pitt
26
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Eleanor Berger

Bug Description

When subscribing someone else to a bug, the subscribed person currently does not get a notification email about this if he's subscribed more than 5 minutes after the last change to the bug. A common workflow is:

 * add a question as bug comment
 * subscribe some people who might be able to answer it

but those may not get bug mail unless another comment is added, so they easily get missed.

The notification email should have X-Launchpad-Message-Rationale: Subscriber.

Tags: email lp-bugs
Revision history for this message
Björn Tillenius (bjornt) wrote :

To be clear, a notification does get sent together with the first bug notification to the subscribed user. If the person is subscribed within 5 minutes of the comment being added, he will get a notification. We should still change it to send the 'you have been subscribed' notification right away, and not depend on some other notification being sent.

Changed in malone:
importance: Undecided → High
status: New → Confirmed
description: updated
Revision history for this message
Daniel Holbach (dholbach) wrote :

It'd be great if this would get fixed. In the sponsoring process I subscribe somebody to take a look at the bug (http://people.ubuntu.com/~dholbach/sponsoring/) in question . It'd save me adding another comment everytime I do it. (Somehow I forgot this bug was still open, so the requests for review didn't go out for a while.)

Changed in malone:
milestone: none → 1.2.4
Changed in malone:
assignee: nobody → intellectronica
Changed in malone:
status: Confirmed → In Progress
Revision history for this message
Eleanor Berger (intellectronica) wrote :

The fix is ready, but unfortunately it didn't make the release deadline. It will be landed early in the 1.2.5 cycle

Changed in malone:
milestone: 1.2.4 → 1.2.5
Revision history for this message
Eleanor Berger (intellectronica) wrote :

RF 6357

Changed in malone:
status: In Progress → Fix Committed
Changed in malone:
status: Fix Committed → Fix Released
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