Thunderbird 1:52.4.0+build1-0ubuntu1 broken user interface

Bug #1721189 reported by Or Schiro
98
This bug affects 19 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Just received the update 1:52.4.0+build1-0ubuntu1 which has a broken user interface.

See attached screenshot.

Downgraded to thunderbird_52.3.0+build1-0ubuntu0.17.04.1_amd64.deb which solved the problem.

Revision history for this message
Or Schiro (orschiro) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linphone (Ubuntu):
status: New → Confirmed
Revision history for this message
Dalimil Gala (networ) wrote :

I confirm the bug on Ubuntu 17.10, XOrg, Xfce.

Or Schiro (orschiro)
affects: linphone (Ubuntu) → thunderbird (Ubuntu)
Revision history for this message
Charlie (charlie1945) wrote :

Confirm on Ubuntu Mate 17.10 Beta 1, 32bit and 64bit. Screenshot of full window attached.

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Wolf Rogner (war-rsb) wrote :

Have to confirm under:
Linux mbpr13b 4.13.0-12-generic #13-Ubuntu SMP Sat Sep 23 03:40:16 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Not reproducing that here. What addons do you have installed?

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Or Schiro (orschiro) wrote :

Happening for me even with all add-ons disabled.

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Charlie (charlie1945) wrote :

Addd-ons, all disabled: Enigmail, ImportExportTools and Messaging Menu and Unity Launcher integration. Makes no difference.

Jeremy Bícha (jbicha)
tags: added: artful rls-aa-incoming
Jeremy Bícha (jbicha)
Changed in thunderbird (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
ryzko (ryzko) wrote :

Confirming on Ubuntu 17.10, default session (Gnome on waylnad).

Cedric Br (cedricbr)
Changed in thunderbird (Ubuntu):
status: In Progress → Confirmed
status: Confirmed → In Progress
Revision history for this message
Lars Renström (lars-renstrom) wrote :

Works fine in latest 1:52.4.0+build1-0ubuntu2! :)

Revision history for this message
bart (bart-wp) wrote :

The latest 1:52.4.0+build1-0ubuntu2 upgrade solved the problem for me to. Thanks

Revision history for this message
ryzko (ryzko) wrote :

The latest update 52.4.0+build1-0ubuntu2 solved the issue for me too.

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Charlie (charlie1945) wrote :

Solved for me on both 32bit and 64bit boxes, well done on fast response!

But, on the 34bit box the side bar icon continues to throb even after TB has been closed.

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Or Schiro (orschiro) wrote :

Solved it for me, too.

Thanks for the prompt fix!

Amazing. :-)

Marked the issue as solved.

Changed in thunderbird (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Rachel Greenham (rachel-strangenoises) wrote :

Confirmed fixed for me too.

Revision history for this message
Wolf Rogner (war-rsb) wrote :

thunderbird 1:52.4.0+build1-0ubuntu2 works fine again

Revision history for this message
Or Schiro (orschiro) wrote :

Changed back to "confirmed". Please take a look at the attachment.

Preferences > Security still doesn't show tabs correctly.

Can someone confirm?

Changed in thunderbird (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Rachel Greenham (rachel-strangenoises) wrote :

Looks fine to me in 1:52.4.0+build1-0ubuntu2. I see the tabs just as they are in the other pref panes.

Even if not, it would be a highly localised and minor problem, not at all like the completely broken, unusable user interface, with large parts missing or unstable, that we had as of the original bug report. So it looks like a new issue. Possibly theme related?

Revision history for this message
Or Schiro (orschiro) wrote :

Rachel,

Using the same version of TB: 1:52.4.0+build1-0ubuntu2

Can you show me a screenshot?

I am using the default Ubuntu and TB theming.

Wondering why I am affected and you not unless you changed the theme.

Revision history for this message
Rachel Greenham (rachel-strangenoises) wrote :

Attached.

I'm using the Arc theme across the desktop, but no Thunderbird theme (or rather, the default).

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Or Schiro (orschiro) wrote :

Rachel, can you reproduce the problem if you switch Arc for the default Ubuntu theme?

Revision history for this message
Rachel Greenham (rachel-strangenoises) wrote :

Yes, I see what you see: the borders around the tabs are missing. Not just on the Security prefpane, on all of them, that have tabs.

But that's all that's wrong. (Or at least all that's obviously wrong.) So while I can corroborate you, I think it's a different error and should have a separate bug report. This bug was for the whole user interface falling apart, rendering the application unusable, and has been fixed.

Revision history for this message
Or Schiro (orschiro) wrote :

Rachel, I agree.

Please subscribe to [1]. Changing this back to "solved".

[1] https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1725588

Changed in thunderbird (Ubuntu):
status: Confirmed → Fix Released
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