Ubuntu

xsane error, epson perfection 1200 photo scanner

Bug #16125 reported by Jeremy Lynton
6
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Medium
Unassigned

Bug Description

Xsane opens as usual, and correctly my epson perfection 1200 photo scanner, but
when I try to scan (or get a preview) xsane hangs for a minute or two, then
gives an error "Error during read: Error during device I/O".
I have checked the scanner on another PC, works perfectly. I have reinstalled
all the xsane bits using synaptic. I have also rebooted, and tried running xsane
as root, also checked the USB cable and port. Still the same.

Revision history for this message
Matt Zimmerman (mdz) wrote :

Please attach dmesg output after reproducing the problem

Revision history for this message
Xavier Ordoquy (xordoquy) wrote :

Hi

I got an Epson perfection 2480 and xsane doesn't work any longer.
It used to work fine in Hoary, but I upgraded this week end to Breezy and it
doesn't work any longer.

When plugin the device, I got:
usb 3-6: new high speed USB device using ehci_hcd and address 4
usb 3-6: device descriptor read/64, error -71

However, sane-find-scanner says:
[...]
found USB scanner (vendor=0x04b8 [EPSON], product=0x0121 [EPSON Scanner]) at
libusb:003:004
[...]

Starting xsane as root says it doesn't find a scanner so I guess it's not a
permission trouble.
I checked that the firmware was always there and that configuration points on it
which is the case.

Revision history for this message
Matt Zimmerman (mdz) wrote :

Please file a separate bug; this report is very old and incomplete and most
likely refers to a different problem.

The original reporter hasn't responded for some months, so I'm closing this one.

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