Ubuntu
apport package

Duplicate signature for Package problems missing info

Bug #1581682 reported by Brian Murray
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Medium
Brian Murray
Xenial
Fix Released
Medium
Brian Murray

Bug Description

The code in apport which creates a duplicate signature for package installation failures changed in Ubuntu 16.04 and as part of that change we are no longer starting the duplicate signature with the following:

dupe_sig = 'package:%s:%s:%s' % (package, version, report['ErrorMessage'])

This change was made because 'ErrorMessage' was too vague, however having 'package:%s:%s' was useful in the Ubuntu Error Tracker. The Error Tracker buckets package installation failures based off the duplicate signature and without the string 'package:$package' its hard to know if a bucket is about about a package installation failure. Additionally, buckets end up containing a mish-mash of different packages. In the following error notice how the package version table contains a bunch of unrelated version numbers:

https://errors.ubuntu.com/problem/23630ea42dcd530db3633a250e04751630e2ac02

The duplicate signature for problems with the type package should be changed to start with package and the package name at least.

Brian Murray (brian-murray)
Changed in apport (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Brian Murray (brian-murray)
Brian Murray (brian-murray)
Changed in apport (Ubuntu Xenial):
status: New → Triaged
importance: Undecided → Medium
Brian Murray (brian-murray)
Changed in apport (Ubuntu):
status: Triaged → In Progress
Brian Murray (brian-murray)
Changed in apport (Ubuntu Xenial):
assignee: nobody → Brian Murray (brian-murray)
status: Triaged → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.20.1-0ubuntu4

---------------
apport (2.20.1-0ubuntu4) yakkety; urgency=medium

  * data/general-hooks/ubuntu.py: Fix stacktrace when parsing
    DpkgTerminalLog.txt. (LP: #1548421)
  * data/general-hooks/ubuntu.py: Restore starting package problem duplicate
    signatures with the word package, the package name, and its version.
    (LP: #1581682)

 -- Brian Murray <email address hidden> Mon, 16 May 2016 14:16:15 -0700

Changed in apport (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Martin Pitt (pitti) wrote : Please test proposed package

Hello Brian, or anyone else affected,

Accepted apport into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apport/2.20.1-0ubuntu2.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in apport (Ubuntu Xenial):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Brian Murray (brian-murray) wrote :

Using the crash-in-postinst package from the daisy pluckers PPA I received the following crash.

DuplicateSignature:
 package:crash-in-postinst:2 [origin: unknown]
 Setting up crash-in-postinst (2) ...
 dpkg: error processing package crash-in-postinst (--configure):
  subprocess installed post-installation script returned error exit status 1

So marking as v-done.

Brian Murray (brian-murray)
tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.20.1-0ubuntu2.1

---------------
apport (2.20.1-0ubuntu2.1) xenial-proposed; urgency=medium

  * data/general-hooks/ubuntu.py: Fix stacktrace when parsing
    DpkgTerminalLog.txt. (LP: #1548421)
  * data/general-hooks/ubuntu.py: Restore starting package problem duplicate
    signatures with the word package, the package name, and its version.
    (LP: #1581682)

 -- Brian Murray <email address hidden> Mon, 16 May 2016 15:02:01 -0700

Changed in apport (Ubuntu Xenial):
status: Fix Committed → Fix Released
Revision history for this message
Brian Murray (brian-murray) wrote : Update Released

The verification of the Stable Release Update for apport has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

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