13d3:3472 bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG gl552jx

Bug #1552925 reported by Melto
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Pilot6
Xenial
Fix Released
Undecided
Unassigned

Bug Description

usb-devices | awk '/3472/' RS=

T: Bus=01 Lev=01 Prnt=01 Port=04 Cnt=01 Dev#= 4 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=13d3 ProdID=3472 Rev=00.01
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb

Hi there,

bluetooth not working here! tried various kernels, need your help!

uname -r
4.2.0-30-lowlatency

inxi -N
Network: Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
           driver: ath9k
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169

lsusb

Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b424 Chicony Electronics Co., Ltd
Bus 001 Device 004: ID 13d3:3472 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Thanks for your help!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-30-lowlatency 4.2.0-30.36~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-lowlatency 4.2.8-ckt3
Uname: Linux 4.2.0-30-lowlatency x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: MATE
Date: Thu Mar 3 22:30:26 2016
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Melto (telmo-matias) wrote :
Revision history for this message
Pilot6 (hanipouspilot) wrote :

You need to run

usb-devices | awk '/3472/' RS=

command in terminal and post its OUTPUT, not the command itself.

After that I will build a test module for you.

Revision history for this message
Melto (telmo-matias) wrote : Re: bluetooth not working

Sorry, my mistake! done in description!

summary: - bluetooth not working usb-devices | awk '/3472/' RS=
+ bluetooth not working
description: updated
Pilot6 (hanipouspilot)
Changed in linux-lts-wily (Ubuntu):
status: New → Confirmed
assignee: nobody → Pilot6 (hanipouspilot)
status: Confirmed → In Progress
Revision history for this message
Pilot6 (hanipouspilot) wrote :

Did you remove the old module? It will conflict with the new one that is being built.
I will drop a link when it is ready.

Revision history for this message
Melto (telmo-matias) wrote :

Yep! what about the firmware?

Revision history for this message
Pilot6 (hanipouspilot) wrote :
Revision history for this message
Pilot6 (hanipouspilot) wrote :

If you installed the firmware already, it should do. Install the deb, power off, then on.
If BT does not work please give output of

dmesg | grep Blue

Revision history for this message
Melto (telmo-matias) wrote :

Working! You're the man! Thanks a lot and keep it up!

summary: - bluetooth not working
+ bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG
+ gl552jx [SOLVED]
Revision history for this message
Melto (telmo-matias) wrote : Re: bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG gl552jx [SOLVED]

And will it be included in the next kernels?

Revision history for this message
Pilot6 (hanipouspilot) wrote : Re: bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG gl552jx

This is the upstream patch mail.

https://lkml.org/lkml/2016/3/3/900

tags: added: trusty
removed: rosa third-party-packages
summary: bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG
- gl552jx [SOLVED]
+ gl552jx
Revision history for this message
Pilot6 (hanipouspilot) wrote :

Malto,

It will get into the stable kernels sometime. You will get a mail when the bug is fixed.

Revision history for this message
penalvch (penalvch) wrote :

Affects more than Wily enablement in Trusty.

Changed in linux-lts-wily (Ubuntu):
importance: Undecided → Medium
summary: - bluetooth not working, 4.2 low latency kernel 14.04.1 on asus ROG
- gl552jx
+ 13d3:3472 bluetooth not working, 4.2 low latency kernel 14.04.1 on asus
+ ROG gl552jx
affects: linux-lts-wily (Ubuntu) → linux (Ubuntu)
Revision history for this message
Kamal Mostafa (kamalmostafa) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-trusty' to 'verification-done-trusty'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-trusty
tags: added: verification-needed-vivid
Revision history for this message
Kamal Mostafa (kamalmostafa) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-vivid' to 'verification-done-vivid'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-wily
Revision history for this message
Kamal Mostafa (kamalmostafa) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-wily' to 'verification-done-wily'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

Revision history for this message
Jason Yong (jyhm) wrote :

This is great. Tested in on ubuntu 16.04 and it works for my Asus ROG G751jt laptop. Keep up the great work guys.

Revision history for this message
Kamal Mostafa (kamalmostafa) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-xenial' to 'verification-done-xenial'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-xenial
Revision history for this message
Jason Yong (jyhm) wrote :

I've remove the package and installed the kernel in proposed. Seems to still work fine.

I've changed the tag to 'verification-done-xenial'

tags: added: verification-done-xenial
removed: verification-needed-xenial
Brad Figg (brad-figg)
tags: added: verification-done-trusty verification-done-vivid verification-done-wily
removed: verification-needed-trusty verification-needed-vivid verification-needed-wily
Revision history for this message
Kamal Mostafa (kamalmostafa) wrote :
Download full text (23.7 KiB)

This bug was fixed in the package linux - 4.4.0-22.38

---------------
linux (4.4.0-22.38) xenial; urgency=low

  [ Kamal Mostafa ]

  * Release Tracking Bug
    - LP: #1573817

  * autoreconstruct: need to also generate extend-diff-ignore options for links
    (LP: #1574362)
    - [Packaging] autoreconstruct -- generate extend-diff-ignore for links

  * tipc: missing linearization of sk_buff (LP: #1567064)
    - tipc: move linearization of buffers to generic code

  * [Hyper-V] In-flight PCI Passthrough Patches (LP: #1570124)
    - SAUCE:(noup) drivers:hv: Lock access to hyperv_mmio resource tree
    - SAUCE:(noup) drivers:hv: Call vmbus_mmio_free() to reverse
      vmbus_mmio_allocate()
    - SAUCE:(noup) drivers:hv: Reverse order of resources in hyperv_mmio
    - SAUCE:(noup) drivers:hv: Track allocations of children of hv_vmbus in
      private resource tree
    - SAUCE:(noup) drivers:hv: Record MMIO range in use by frame buffer
    - SAUCE:(noup) drivers:hv: Separate out frame buffer logic when picking MMIO
      range

  * vbox: resync with 5.0.18-dfsg-2build1 (LP: #1571156)
    - ubuntu: vbox -- update to 5.0.18-dfsg-2build1

  * CONFIG_AUFS_XATTR is not set (LP: #1557776)
    - [Config] CONFIG_AUFS_XATTR=y

  * CVE-2016-3672 (LP: #1568523)
    - x86/mm/32: Enable full randomization on i386 and X86_32

  * CVE-2016-3955 (LP: #1572666)
    - USB: usbip: fix potential out-of-bounds write

  * Xenial update to v4.4.8 stable release (LP: #1573034)
    - hwmon: (max1111) Return -ENODEV from max1111_read_channel if not
      instantiated
    - PKCS#7: pkcs7_validate_trust(): initialize the _trusted output argument
    - parisc: Avoid function pointers for kernel exception routines
    - parisc: Fix kernel crash with reversed copy_from_user()
    - parisc: Unbreak handling exceptions from kernel modules
    - ALSA: timer: Use mod_timer() for rearming the system timer
    - ALSA: hda - Asus N750JV external subwoofer fixup
    - ALSA: hda - Fix white noise on Asus N750JV headphone
    - ALSA: hda - Apply fix for white noise on Asus N550JV, too
    - mm: fix invalid node in alloc_migrate_target()
    - powerpc/mm: Fixup preempt underflow with huge pages
    - libnvdimm: fix smart data retrieval
    - libnvdimm, pfn: fix uuid validation
    - compiler-gcc: disable -ftracer for __noclone functions
    - arm64: opcodes.h: Add arm big-endian config options before including arm
      header
    - drm/dp: move hw_mutex up the call stack
    - drm/udl: Use unlocked gem unreferencing
    - drm/radeon: add a dpm quirk for sapphire Dual-X R7 370 2G D5
    - drm/radeon: add another R7 370 quirk
    - drm/radeon: add a dpm quirk for all R7 370 parts
    - drm/amdgpu/gmc: move vram type fetching into sw_init
    - drm/amdgpu/gmc: use proper register for vram type on Fiji
    - xen/events: Mask a moving irq
    - tcp: convert cached rtt from usec to jiffies when feeding initial rto
    - tunnel: Clear IPCB(skb)->opt before dst_link_failure called
    - net: jme: fix suspend/resume on JMC260
    - net: vrf: Remove direct access to skb->data
    - net: qca_spi: Don't clear IFF_BROADCAST
    - net: qca_spi: clear IFF_TX_SKB_SHARING
    - net: fix bridge multicas...

Changed in linux (Ubuntu Xenial):
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 4.4.0-22.39

---------------
linux (4.4.0-22.39) xenial; urgency=low

  [ Kamal Mostafa ]

  * Release Tracking Bug
    - LP: #1578721

  * LP: #1578705
    - bpf: fix double-fdput in replace_map_fd_with_map_ptr()

 -- Kamal Mostafa <email address hidden> Thu, 05 May 2016 09:30:58 -0700

Changed in linux (Ubuntu):
status: In Progress → Fix Released
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