Reboot takes too long

Bug #1452300 reported by Víctor R. Ruiz
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Undecided
Unassigned
powerd (Ubuntu)
Fix Released
Undecided
Unassigned
Vivid
Fix Released
Undecided
Unassigned
powerd (Ubuntu RTM)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Test case.
- Make sure phone is not plugged in.
- In the greeter screen, long press power button to display power dialog.
- Tap to reboot.

Expected result.
- Must take similar time than stable.

Actual result.
- Stable takes 30 seconds to show the bq white screen.
- 274 takes bewteen than 2 and 3 minutes to show the bq screen.

syslog:

May 6 14:16:35 ubuntu-phablet rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="816" x-info="http://w
ww.rsyslog.com"] exiting on signal 15.
May 6 14:20:05 ubuntu-phablet rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="817" x-info="http://w
ww.rsyslog.com"] start

current build number: 274
device name: krillin
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed

Related branches

Víctor R. Ruiz (vrruiz)
summary: - Reboots takes too long
+ Reboot takes too long
Revision history for this message
Albert Astals Cid (aacid) wrote :

I very much doubt this is an unity8 bug given that unity8 is not involved at these early stages.

Changed in unity8 (Ubuntu):
status: New → Incomplete
Revision history for this message
John McAleely (john.mcaleely) wrote :

Also reproduced from 'today' screen for me. Very disconcerting, because the screen was black for most of the 'reboot' period before there was a flash of the greeter and then the BQ splash logo.

Revision history for this message
John McAleely (john.mcaleely) wrote :

FWIW, this does not seem to impact the reboot performed by 'factory reset'

Revision history for this message
Leo Arias (elopio) wrote :

We could write a regression test for this, using the same test vila started to check that unity doesn't hang after reboots:
https://code.launchpad.net/~canonical-platform-qa/unity8/1421009-hangs-on-boot/+merge/257408

We can take timestamps before and after the reboot, and see if they meet a reasonable threshold.

tags: added: lt-blocker lt-category-visible
description: updated
description: updated
Revision history for this message
Ricardo Salveti (rsalveti) wrote :

Problem is that we can only reproduce this issue without a usb cable, as that makes the kernel to acquire a wakelock.

Revision history for this message
Selene ToyKeeper (toykeeper) wrote :

Fixed the test steps; phone must not be connected via USB.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package powerd - 0.16+15.04.20150507-0ubuntu1

---------------
powerd (0.16+15.04.20150507-0ubuntu1) 14.09; urgency=medium

  [ Ricardo Mendoza ]
  * Watch com.canonical.Unity.Screen vanishing from the bus (USC/Unity8
    not running) to hold a lock until either we poweroff, or Unity
    returns. Also, add a delay for clearing requests from dead bus names
    (LP: #1452300) (LP: #1452300)

 -- CI Train Bot <email address hidden> Thu, 07 May 2015 22:33:15 +0000

Changed in powerd (Ubuntu RTM):
status: New → Fix Released
Revision history for this message
Leo Arias (elopio) wrote :

Oh, that complicates the test quite a bit. We would need to use ssh without adb.

Did you find a way to add a regression test at a lower level, or should we add a manual test for reboots to the release plan?

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package powerd - 0.16+15.04.20150507-0ubuntu1

---------------
powerd (0.16+15.04.20150507-0ubuntu1) vivid; urgency=medium

  [ Ricardo Mendoza ]
  * Watch com.canonical.Unity.Screen vanishing from the bus (USC/Unity8
    not running) to hold a lock until either we poweroff, or Unity
    returns. Also, add a delay for clearing requests from dead bus names
    (LP: #1452300) (LP: #1452300)

 -- CI Train Bot <email address hidden> Thu, 07 May 2015 22:33:15 +0000

Changed in powerd (Ubuntu):
status: New → Fix Released
kevin gunn (kgunn72)
Changed in powerd (Ubuntu Vivid):
status: New → Fix Released
Changed in canonical-devices-system-image:
status: New → Fix Released
Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
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