[address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts

Bug #1417341 reported by Bill Filler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Undecided
Unassigned
Ubuntu UX
Fix Released
High
Olga Kemmet
address-book-app
Fix Released
High
Renato Araujo Oliveira Filho
dialer-app
Fix Released
Undecided
Renato Araujo Oliveira Filho
messaging-app
Fix Released
Undecided
Renato Araujo Oliveira Filho
address-book-app (Ubuntu)
Fix Released
Undecided
Unassigned
address-book-app (Ubuntu RTM)
New
Undecided
Unassigned
dialer-app (Ubuntu)
Fix Released
Undecided
Unassigned
dialer-app (Ubuntu RTM)
Fix Committed
Undecided
Unassigned
messaging-app (Ubuntu)
Fix Released
Undecided
Unassigned
messaging-app (Ubuntu RTM)
New
Undecided
Unassigned

Bug Description

From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.

Some testers went to the dialer, wanting to sync the contacts so that they could make a phone call. They clicked on the 'Contacts' icon, but there was no empty state instruction, apart from an empty screen with '+add a contact'. One of the tesers had to manually put the contacts in. It took him three days to finally figure out how to sync the contacts.

As discussed, if the contact list is empty we should display a message in the list with a button to setup Google account, similar to how it's done in the address book app.

-----------UX comment---------------

Post RTM - Empty states should provide possibilities for users to interact with the app. Users will be educated about the app options and redirected to the correct locations if needed.

Tags: usability ww09

Related branches

Bill Filler (bfiller)
tags: added: ww07
Changed in address-book-app:
importance: Undecided → High
assignee: nobody → Renato Araujo Oliveira Filho (renatofilho)
tags: added: usability
Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

@Olga, could you provide me some visuals for that?

summary: - Empty contact list should provide way to sync contacts
+ [address book app] + [dialer app] + [messaging app] Empty contact list
+ should provide way to sync contacts
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → High
assignee: nobody → Olga Kemmet (olga-kemmet)
Changed in dialer-app:
assignee: nobody → Renato Araujo Oliveira Filho (renatofilho)
Changed in messaging-app:
assignee: nobody → Renato Araujo Oliveira Filho (renatofilho)
Bill Filler (bfiller)
tags: added: ww09
removed: ww07
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package address-book-app - 0.2+15.04.20150210.2-0ubuntu1

---------------
address-book-app (0.2+15.04.20150210.2-0ubuntu1) vivid; urgency=medium

  [ Ubuntu daily release ]
  * New rebuild forced

  [ Albert Astals Cid ]
  * make address-book-app.pot

  [ Renato Araujo Oliveira Filho ]
  * Implement new empty state for contact list with support for contact
    import options. (LP: #1417341)
 -- Ubuntu daily release <email address hidden> Tue, 10 Feb 2015 21:42:45 +0000

Changed in address-book-app (Ubuntu):
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package messaging-app - 0.1+15.04.20150212-0ubuntu1

---------------
messaging-app (0.1+15.04.20150212-0ubuntu1) vivid; urgency=medium

  [ Ubuntu daily release ]
  * New rebuild forced

  [ Gustavo Pichorim Boiko ]
  * Use the standard back button on searching and multi selecting
    instead of the X. (LP: #1373494)

  [ Renato Araujo Oliveira Filho ]
  * Show import contact options if contact list is empty. (LP: #1417341)
 -- Ubuntu daily release <email address hidden> Thu, 12 Feb 2015 00:58:44 +0000

Changed in messaging-app (Ubuntu):
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package dialer-app - 0.1+15.04.20150212-0ubuntu1

---------------
dialer-app (0.1+15.04.20150212-0ubuntu1) vivid; urgency=medium

  [ CI Train Bot ]
  * Resync trunk

  [ Gustavo Pichorim Boiko ]
  * Replace the X button by the regular back button when multi-
    selecting. (LP: #1373494)

  [ Renato Araujo Oliveira Filho ]
  * Added "sync with google account" button on empty contact list. (LP:
    #1417341)

  [ Ubuntu daily release ]
  * New rebuild forced
 -- Ubuntu daily release <email address hidden> Thu, 12 Feb 2015 00:56:11 +0000

Changed in dialer-app (Ubuntu):
status: New → Fix Released
Changed in dialer-app:
status: New → Fix Committed
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Visual design is work in progress at the moment. We will keep you posted.

Changed in ubuntu-ux:
status: Triaged → In Progress
description: updated
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

This is an example how it can work in an app. The music app is using something similar.

Changed in messaging-app:
status: New → Fix Released
Changed in dialer-app (Ubuntu RTM):
status: New → Fix Committed
Changed in address-book-app:
status: New → Fix Released
Changed in dialer-app:
status: Fix Committed → Fix Released
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Fix released - Tested on arale 15.04 (r75)

Changed in ubuntu-ux:
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: New → Fix Released
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