Google Play Music: Only search and sidebar loads

Bug #1314753 reported by Keerthan Jaic
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Nuvola Apps Runtime (Nuvola Player)
Fix Released
Critical
Unassigned

Bug Description

Issue
=====

Google Play Music loads only search bar and sidebar and then hangs when desktop notifications are enabled in Labs settings.

Screenshot: https://launchpadlibrarian.net/174250022/Screenshot%20at%202014-04-30%2011%3A46%3A07.png

Workaround
==========

This issue cannot be fixed in Nuvola Player, because it is caused by an incompatibility between Google Play Music website and WebKitGtk web rendering engine used by Nuvola Player. Only Google Play Music and WebKit developers might be able to fix this issue. As a workaround, you can disable Desktop notifications in Labs settings:

Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori.

Address: https://play.google.com/music

Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off Desktop notifications feature. Don't forget to save settings. You can now use Google Play Music in Nuvola Player.

This issue doesn't affect desktop notifications provided by Nuvola Player, only built-in Google Play Music desktop notifications for Chrome or Chromium browsers.

Status
======

Google Play Music integration shows a warning about this issue since version 4.10. The fix is available as a service update package. See https://nuvolaplayer.fenryxo.cz/download/service_updates.html

Fix committed to lp:nuvola-player as r819. Will be released in Nuvola Player 2.4.0 and 2.3.3.
<http://bazaar.launchpad.net/~fenryxo/nuvola-player/trunk/revision/819>

Original report
===============

I'm using Nuvolaplayer 2.3.2 on Archlinux.
When I load google play music, the search and sidebar loads, but nothing else. Nothing happens when I click on anything on the sidebar or search for something.

summary: - Google play music does not work anymore
+ Google Play Music: Only search and sidebar loads
Revision history for this message
Jiří Janoušek (fenryxo) wrote :

Thanks for taking the time to report this issue. Could you check whether the issue is reproducible with all Labs features turned off?

Open Google Play Music in Firefox, Chromium or Chrome. Not in GNOME Web (Epiphany) or Midori.

Address: https://play.google.com/music

Click gear icon at the top right corner, click "Labs" menu item to open Labs settings and turn off
all features. Don't forget to save settings. Note: If you have Chromecast enabled, you have to
use Chromium or Chrome browser to disable it.

Open Google Play Music in Nuvola Player. Is the issue reproducible?

Revision history for this message
Keerthan Jaic (jckeerthan) wrote :

Disabling the 'Desktop notifications' lab feature fixed this problem for me. Thanks!

description: updated
description: updated
Revision history for this message
Kathryn Morgan (katamo) wrote :

Thank You @fenryxo

disabling desktop notifications lab feature fixed this issue for me.

Revision history for this message
Kathryn Morgan (katamo) wrote :

update: fyi I am still seeing desktop notifications. must be notification/sound menu integration idk.

Revision history for this message
Jiří Janoušek (fenryxo) wrote :

> fyi I am still seeing desktop notifications. must be notification/sound menu integration idk.

This issue doesn't affect desktop notifications provided by Nuvola Player, only built-in Google Play Music desktop notifications for Chrome or Chromium browsers.

description: updated
description: updated
description: updated
Changed in nuvola-player:
milestone: none → 2.3.3
status: New → Fix Released
importance: Undecided → Critical
Revision history for this message
Mike L (mikerl) wrote :

Warning is nice, but could you release a service update that hides or removes the functionality somehow if possible until it is fixed upstream? Doubt it's possible, but if it is possible to ensure Nuvola never allows this to happen, it'd be nice.

Revision history for this message
Jiří Janoušek (fenryxo) wrote : Re: [Bug 1314753] Re: Google Play Music: Only search and sidebar loads

> Warning is nice, but could you release a service update that hides or
> removes the functionality somehow

Theoretically, it might be possible to find a workaround that would
somehow disable the feature in Google Play Music JavaScript code.
However, that JavaScript code is so heavily obfuscated (made not
readable for humans) that makes this task almost impossible.

Revision history for this message
Spencer Stucki (spencerstucki) wrote :

I am having this problem even with everything turned off in Google Music Labs.

Revision history for this message
Jiří Janoušek (fenryxo) wrote :

Hi Spencer, you have been probably hit by a related WebKitGtk bug #1304472 https://bugs.launchpad.net/nuvola-player/+bug/1304472

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