[FEISTY] mozilla-thunderbird crashed

Thank you R Walker for submitting this report.

Could you please try to obtain a backtrace by following the instructions
on [1], or upload the crash report that probably was generated during
the crash and that should be located at /var/crash/ to [2].

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/130778/+addcomment

upload the crash report that probably was generated during the crash and that should be located at /var/crash/

extensions installed enigmail

Crash report from /var/crash/ (there was an insane amount of garbage that bloated the file to 16 MB which I cut out.

ProblemType: Crash
Architecture: i386
CrashCounter: 1
Date: Tue Aug 7 05:46:01 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/lib/mozilla-thunderbird/mozilla-thunderbird-bin
ProcCmdline: /usr/lib/mozilla-thunderbird/mozilla-thunderbird-bin
ProcCwd: /home/ryan
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcMaps:
 08048000-0805b000 r-xp 00000000 08:06 1128978 /usr/lib/mozilla-thunderbird/mozilla-thunderbird-bin
 0805b000-0805d000 rw-p 00012000 08:06 1128978 /usr/lib/mozilla-thunderbird/mozilla-thunderbird-bin
 0805d000-0a8b7000 rw-p 0805d000 00:00 0 [heap]
 b1e37000-b1e38000 ---p b1e37000 00:00 0
 b1e38000-b2638000 rw-p b1e38000 00:00 0
 b2638000-b2639000 ---p b2638000 00:00 0
 b2639000-b303b000 rw-p b2639000 00:00 0
 b30a8000-b30ae000 rw-p b30a8000 00:00 0
 b30ae000-b30e0000 r--p 00000000 08:06 1310008 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSerif-Bold.ttf
 b30e0000-b30ea000 rw-p b30e0000 00:00 0
 b30ea000-b30fb000 r-xp 00000000 08:06 1178795 /usr/lib/mozilla-thunderbird/components/libxmlextras.so
 b30fb000-b30fd000 rw-p 00010000 08:06 1178795 /usr/lib/mozilla-thunderbird/components/libxmlextras.so
 b30fd000-b3118000 r-xp 00000000 08:06 1178786 /usr/lib/mozilla-thunderbird/components/libwallet.so
 b3118000-b3119000 rw-p 0001b000 08:06 1178786 /usr/lib/mozilla-thunderbird/components/libwallet.so
 b3119000-b311a000 ---p b3119000 00:00 0
 b311a000-b391a000 rw-p b311a000 00:00 0
 b391a000-b391b000 ---p b391a000 00:00 0
 b391b000-b411b000 rw-p b391b000 00:00 0
 b411b000-b412e000 r-xp 00000000 08:06 1178883 /usr/lib/mozilla-thunderbird/components/libmailcomps.so
 b412e000-b412f000 rw-p 00013000 08:06 1178883 /usr/lib/mozilla-thunderbird/components/libmailcomps.so
 b412f000-b4166000 r--p 00000000 08:06 753147 /usr/share/fonts/truetype/msttcorefonts/Arial_Bold_Italic.ttf
 b4166000-b4175000 r-xp 00000000 08:06 719526 /lib/libbz2.so.1.0.3
 b4175000-b4176000 rw-p 0000f000 08:06 719526 /lib/libbz2.so.1.0.3
 b4176000-b41a6000 r-xp 00000000 08:06 1113330 /usr/lib/libcroco-0.6.so.3.0.1
 b41a6000-b41a9000 rw-p 0002f000 08:06 1113330 /usr/lib/libcroco-0.6.so.3.0.1
 b41a9000-b41d5000 r-xp 00000000 08:06 1113581 /usr/lib/libgsf-1.so.114.0.3
 b41d5000-b41d8000 rw-p 0002b000 08:06 1113581 /usr/lib/libgsf-1.so.114.0.3
 b41d8000-b41d9000 rw-p b41d8000 00:00 0
 b41d9000-b4208000 r-xp 00000000 08:06 1113851 /usr/lib/librsvg-2.so.2.16.0
 b4208000-b4209000 rw-p 0002f000 08:06 1113851 /usr/lib/librsvg-2.so.2.16.0
 b4209000-b4210000 rw-p b4209000 00:00 0
 b4210000-b4214000 r-xp 00000000 08:06 1177663 /usr/lib/gtk-2.0/2.10.0/loaders/libpixbufloader-png.so
 b4214000-b4215000 rw-p 00003000 08:06 1177663 /usr/lib/gtk-2.0/2.10.0/loaders/libpixbufloader-png.so
 b4215000-b4216000 r-xp 00000000 08:06 1177671 /usr/lib/gtk-2.0/2.10.0/loaders/svg_loader.so
 b4216000-b4217000 rw-p 00001000 08:06 1177671 /usr/lib/gtk-2.0/2.10.0/loaders/svg_loader.so
 b4217000-b4218000 rw-p b4217000 00:00 0...

Thank you R Walker for your feedback and sorry for the late response.

On Wed, 2007-08-08 at 04:53 +0000, R Walker wrote:
> Crash report from /var/crash/ (there was an insane amount of garbage
> that bloated the file to 16 MB which I cut out.
>

Precisely we need that «insane amount of garbage» as it contains the
memory dump collected after the crash.

So please, if this is still an issue for you (or if you still have that
crash report in /var/crash) upload it to [1].

Thank you in advance.

H. Montoliu

[1]
https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/130778/+addcomment

Thank you for the bug report however this report lacks information we need to investigate it further. For this reason, we are now going to close the bug report - please feel free to reopen when you have more information at hand.

Further information can be found at [1].

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs