gnome-control-center crashes on fill_contact_info_grid: assertion failed: (spec != NULL) after few seconds after opening online accounts

Status changed to 'Confirmed' because the bug affects multiple users.

Don't how to link bug reports but this seams to be related to (or may be duplicate of) https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1174936

The workaround from the other report (https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1174936/comments/5) is to set the status to "Offline", manage accounts than change status back to "Available"

Marking as a duplicate of 1174740 - it's the only duplicate with importance set.

Affects me also on 13.10 amd64

Affects me too on Ubuntu 13.04 64 bits.

This bug was fixed in the package empathy - 3.6.4-0ubuntu5

---------------
empathy (3.6.4-0ubuntu5) saucy; urgency=low

  * debian/patches/git_vcard_doesnt_segfault.patch: don't segfault when
    receiving a vcard with a field that shouldn't be included (lp: #1177285)
 -- Sebastien Bacher <email address hidden> Mon, 13 May 2013 15:34:01 +0200

Will someone be backporting this into raring? #1174936 and #1174740 are possible duplicates.

This was uploaded to raring, and is awaiting processing by the SRU team.

The package for raring currently in the upload queue solves the problem for me.

Hello Vincas, or anyone else affected,

Accepted empathy into raring-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/empathy/3.6.4-0ubuntu4.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

I'm using Ubuntu GNOME with the staging PPA, so I have Empathy 3.8.1, which crashes the control center. I guess this fix should be ported to this version too.

I can confirm "empathy 3.6.4-0ubuntu4.1" fixes the bug. I can open online accounts turn on and off settings without a issue. I am using two factor authentication.

Additional info:
There was a update for online accounts too in proposed repository, but I did not update that.

it is working for me too, thank you!

the update in the proposed repo fixed the problem for me too. Thanks!

Won't allow me to install
I have raring-proposed enabled when I do sudo apt-get update I get
Reading package lists... Done
W: Duplicate sources.list entry http://security.ubuntu.com/ubuntu/ raring-security/main amd64 Packages (/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_raring-security_main_binary-amd64_Packages)
W: Duplicate sources.list entry http://security.ubuntu.com/ubuntu/ raring-security/restricted amd64 Packages (/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_raring-security_restricted_binary-amd64_Packages)
W: Duplicate sources.list entry http://security.ubuntu.com/ubuntu/ raring-security/main i386 Packages (/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_raring-security_main_binary-i386_Packages)
W: Duplicate sources.list entry http://security.ubuntu.com/ubuntu/ raring-security/restricted i386 Packages (/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_raring-security_restricted_binary-i386_Packages)
W: Duplicate sources.list entry http://archive.canonical.com/ubuntu/ oneiric/partner amd64 Packages (/var/lib/apt/lists/archive.canonical.com_ubuntu_dists_oneiric_partner_binary-amd64_Packages)
W: Duplicate sources.list entry http://archive.canonical.com/ubuntu/ oneiric/partner i386 Packages (/var/lib/apt/lists/archive.canonical.com_ubuntu_dists_oneiric_partner_binary-i386_Packages)
W: You may want to run apt-get update to correct these problems

Then I run sudo apt-get install empathy/raring-proposed and i get this:

Reading package lists... Done
Building dependency tree
Reading state information... Done
Selected version '3.6.4-0ubuntu4.1' (Ubuntu:13.04/raring-proposed [amd64]) for 'empathy'
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 empathy : Depends: empathy-common (= 3.6.4-0ubuntu4.1) but 3.6.4-0ubuntu4 is to be installed
           Recommends: nautilus-sendto-empathy but it is not going to be installed
           Recommends: mcp-account-manager-uoa but it is not going to be installed
E: Unable to correct problems, you have held broken packages.

Any suggestions?

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

This bug was fixed in the package empathy - 3.6.4-0ubuntu4.1

---------------
empathy (3.6.4-0ubuntu4.1) raring; urgency=low

  * debian/patches/git_vcard_doesnt_segfault.patch: don't segfault when
    receiving a vcard with a field that shouldn't be included (lp: #1177285)
 -- Sebastien Bacher <email address hidden> Mon, 13 May 2013 15:34:01 +0200