Ubuntu
ubiquity package

Webcam is not capturing the image during raring desktop installations

Bug #1152254 reported by Para Siva on 2013-03-07

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	Fix Released	Medium	Unassigned

Bug Description

The 'Choose a picture' step does not capture photos during the raring desktop installations. It could be noticed in both amd64 and i386 installations. The hardware that's used is Dell Inspiron N4010.

Steps to reproduce:
1. Start the installation on a real hardware with webcam (Dell Inspiron N4010 in this case)
2. Continue through to 'Choose a picture' section
3. It could be noticed the photo can not be captured ( please see the attached screen shot for how it looks)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.13.12
ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
Uname: Linux 3.8.0-11-generic x86_64
ApportVersion: 2.9-0ubuntu2
Architecture: amd64
CasperVersion: 1.330
Date: Thu Mar 7 16:46:20 2013
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130307)
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Related branches

lp:ubiquity

Revision history for this message

Para Siva (psivaa) wrote on 2013-03-07:

#1

Screenshot.png Edit (509.9 KiB, image/png)
Casper.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (7.7 KiB, text/plain; charset="utf-8")
UbiquityDebug.txt Edit (306.6 KiB, text/plain; charset="utf-8")
UbiquityDm.txt Edit (7.6 KiB, text/plain; charset="utf-8")
UbiquityPartman.txt Edit (273.3 KiB, text/plain; charset="utf-8")
UbiquitySyslog.txt Edit (165.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Para Siva (psivaa) wrote on 2013-03-07:

#2

lspci Edit (2.0 KiB, text/plain)

Revision history for this message

Para Siva (psivaa) wrote on 2013-03-07:

#3

dmidecode Edit (15.3 KiB, text/plain)

Revision history for this message

Iain Lane (laney) wrote on 2013-03-08:

#4

This is likely to be fixed by libclutter-gst-2.0-0 version 2.0.2-0ubuntu1. That's on today's dailies (20130308). Can you try again with those, please? Or use this daily and upgrade that package from the archive.

Revision history for this message

Iain Lane (laney) wrote on 2013-03-08:

#5

If not, please install cheese and see if that works or if you get any output on the terminal.

Revision history for this message

Para Siva (psivaa) wrote on 2013-03-08:

#6

The issue is still present in 'Choose a picture' step during installation of 20130308 images (with libclutter-gst-2.0-0 version 2.0.2-0ubuntu1).

Cheese works fine after the installation.

Brian Murray (brian-murray) on 2013-03-13

Changed in ubiquity (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-03-19:

#7

This bug was fixed in the package ubiquity - 2.13.17

---------------
ubiquity (2.13.17) raring; urgency=low

  * Remove webcam step (LP: #1118589):
    - User testing showed people are not expecting to be photographed and
      raise privacy concerns as to where the picture will be uploaded to.
    - Provides limited benefit, as avatar only ever shown on multi-login
      systems in the switch user indicator / pkexec.
    - Crashes the installer or doesn't work with certain webcams.
    - Miss detects camera presence, when it's just a sensor.
    - The recommendation is to move webcam test to checkbox / hw testing,
      as video conferencing is very popular these days and should work
      reliably out of the box.
    - LP: #924419 , LP: #981644 , LP: #987392, LP: #1152254, LP: #843354,
      LP: #1008204, LP: #1021449, LP: #1082458, LP: #1103780, LP: #1142751
  * Do not count optional pages, when updating the progress dots. This
    fixes "Porgress dots, well don't progress after partman step"
    LP: #1152746
  * Do not mark explanatory text on "Installation Type" screen
    insensitive, as otherwise it's ineligible (LP: #1074386)
-- Dmitrijs Ledkovs <email address hidden> Tue, 19 Mar 2013 15:17:51 +0000

Changed in ubiquity (Ubuntu):
status:	New → Fix Released

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