unity-mail crashed with UnityMail.application.TimeoutException in raise_error(): Timeout error

Does that traceback simply mean that Unity Mail crashed when the connection to google timed out? I don't know.

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/gi/overrides/GLib.py", line 610, in <lambda>
    return (lambda data: callback(*data), user_data)
  File "/usr/share/unity-mail/UnityMail/application.py", line 331, in raise_error
    raise TimeoutException('Timeout error')
UnityMail.application.TimeoutException: Timeout error

Thanks for reporting this!

The traceback is not very informative, but I believe I've fixed this in bzr now. I'll also now upload the fixed version to my PPA (ppa:mitya57/ppa) for raring and quantal. Can you please test the new version and say if it works for you (if it won't crash in ~2 days, it's fixed)?

Ok, I'm running 1.2.3~ppa1 under Raring now. Thanks!

Ok, the patched version has run a few days now, without a crash. I admit, it may have gone longer than that between the two crashes I did experience. But I'll let you know if I see anything else.

I guess I'll leave changing the bug status to you, to be conservative.

Thanks!

This bug was fixed in the package unity-mail - 1.2.3

---------------
unity-mail (1.2.3) raring; urgency=low

  * New bugfix release.
    - Fix generation of fallback message-ids.
    - Handle header decoding errors, return raw headers on failures.
    - Ensure that alarm is always cancelled after folder update
      (LP: #1084882).
    - Replace "except:" with "except SomeException:" in two places to
      ensure that it won't try to handle TimeoutException.
    - try_establish_connection: fix error message being never shown by
      moving it before sys.exit() call, slightly simplify the code.
  * Updated my e-mail address.
 -- Dmitry Shachnev <email address hidden> Thu, 06 Dec 2012 20:52:26 +0400

Accepted unity-mail into quantal-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/unity-mail/1.2.4~12.10 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

OK, I've verified the fix myself.

Oh, oops. Hi Dimitry, I'm sorry I didn't help confirm. I only have a Raring box right now, so when I see SRU confirmations go by, I go past them. But I missed that I was the only user on this one. Thanks for your help.

No problem. This bug was not linked to from the top changelog entry,
so I'm not even sure it needed verification.

On 3/9/13, Edward Donovan <email address hidden> wrote:
> Oh, oops. Hi Dimitry, I'm sorry I didn't help confirm. I only have a
> Raring box right now, so when I see SRU confirmations go by, I go past
> them. But I missed that I was the only user on this one. Thanks for
> your help.
>
> --
> You received this bug notification because you are a bug assignee.
> Matching subscriptions: Unity Mail bugs, Unity Mail bugs
> https://bugs.launchpad.net/bugs/1084882
>
> Title:
> unity-mail crashed with UnityMail.application.TimeoutException in
> raise_error(): Timeout error
>
> Status in Unity Mail:
> Fix Released
> Status in “unity-mail” package in Ubuntu:
> Fix Released
> Status in “unity-mail” source package in Quantal:
> Fix Committed
>
> Bug description:
> (SRU is tracked in bug 1100808)
>
> This has happened a couple times, not during any interaction with
> Unity Mail. Gmail window was open in Firefox, and recognized by Unity
> webapps; I wasn't interacting with that, either. The mail account is
> a 'Google apps for domains' Gmail account.
>
> Thanks.
>
> == Test case ==
> We cannot really verify this particular issue, but we can verify that
> Unity Mail handles timeout issues correctly:
>
> * Make sure that Unity Mail is running.
> * Disconnect from the internet.
> * Send yourself some new e-mails.
> * Connect back.
> * Ensure that Unity Mail displays the new e-mails in no longer than one
> minute.
>
> == Development fix ==
> Fixed in 1.2.3.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 13.04
> Package: unity-mail 1.2.2
> ProcVersionSignature: Ubuntu 3.7.0-3.2-lowlatency 3.7.0-rc6
> Uname: Linux 3.7.0-3-lowlatency x86_64
> ApportVersion: 2.6.2-0ubuntu5
> Architecture: amd64
> Date: Thu Nov 29 17:15:39 2012
> ExecutablePath: /usr/share/unity-mail/unity-mail
> InterpreterPath: /usr/bin/python3.3
> MarkForUpload: True
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python3 /usr/bin/unity-mail
> ProcEnviron:
>  PATH=(custom, no user)
>  XDG_RUNTIME_DIR=<set>
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> PythonArgs: ['/usr/bin/unity-mail']
> SourcePackage: unity-mail
> Title: unity-mail crashed with UnityMail.application.TimeoutException in
> raise_error(): Timeout error
> UpgradeStatus: Upgraded to raring on 2012-06-14 (168 days ago)
> UserGroups: adm cdrom dip lpadmin nopasswdlogin plugdev sambashare sudo
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/unity-mail/+bug/1084882/+subscriptions
>