Subdownloader cannot recognize accents of the destination folder

Bug #1031126 reported by seaofgrass
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
SubDownloader
In Progress
Undecided
Alessandro Losavio

Bug Description

OS: Ubuntu 12.04

How to reproduce the bug:

1) Select a subtitle to download
2) Press on 'Download' button

What should happen:
Start subtitle download

What happened:
Download window pop up, but the download do not start

Revision history for this message
seaofgrass (seaofgrass) wrote :
Revision history for this message
Alessandro Losavio (alo21) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. We noticed that some of the sentences in this bug report are not in English. If they were translated to English they would be more understandable to triagers. Could you please translate them?

Revision history for this message
seaofgrass (seaofgrass) wrote : Re: [Bug 1031126] Re: No funciona descargar subtiltulo

sorry, thought the developer was Spanish.
The problem is that once you select a subtitle to download nothing happens.
is blocked as seen in the screenshot.
I hope you understand, my English is very poor.
a greeting

2012/8/10 Alessandro Losavio <email address hidden>

> Thank you for taking the time to report this issue and helping to make
> Ubuntu better. We noticed that some of the sentences in this bug report
> are not in English. If they were translated to English they would be
> more understandable to triagers. Could you please translate them?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> No funciona descargar subtiltulo
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

Revision history for this message
Alessandro Losavio (alo21) wrote : Re: No funciona descargar subtiltulo

To fix this bug, we need more information about your PC spec and the software.

Please:
Could you tell me if this error happens for every subtitles or not?
Which version of SubDownloader are you using?
Have you a i686 (32-bit) or a amd64 (64-bit) CPU?
For how much time does the window stop to work?

Thanks in advance

Changed in subdownloader:
status: New → Incomplete
summary: - No funciona descargar subtiltulo
+ I cannot download subtitles
description: updated
Revision history for this message
seaofgrass (seaofgrass) wrote : Re: [Bug 1031126] Re: No funciona descargar subtiltulo

Hi,
At pictures is the log of problem.

Could you tell me if this error happens for every subtitles or not? *YES*
Which version of SubDownloader are you using? *Version of ubuntu repos*
Have you a i686 (32-bit) or a amd64 (64-bit) CPU? *My CPU is 64 but system
has 32*

Sorry by the wait
Thanks

2012/8/20 Alessandro Losavio <email address hidden>

> To fix this bug, we need more information about your PC spec and the
> software.
>
> Please:
> Could you tell me if this error happens for every subtitles or not?
> Which version of SubDownloader are you using?
> Have you a i686 (32-bit) or a amd64 (64-bit) CPU?
> For how much time does the window stop to work?
>
> Thanks in advance
>
> ** Changed in: subdownloader
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> No funciona descargar subtiltulo
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

Revision history for this message
Alessandro Losavio (alo21) wrote : Re: I cannot download subtitles

Currently SubDownloader 2.0.17 is available for Ubutnu 12.10. Are you detecting the same issue

Revision history for this message
seaofgrass (seaofgrass) wrote : Re: [Bug 1031126] Re: I cannot download subtitles

Yes, i still have the same issue, here attachment screenshots with the log.
At the ubuntu repositories are the old version, for update i install *
ppa:subdownloader-developers/ppa*

2012/10/20 Alessandro Losavio <email address hidden>

> Currently SubDownloader 2.0.17 is available for Ubutnu 12.10. Are you
> detecting the same issue
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> I cannot download subtitles
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

Revision history for this message
Alessandro Losavio (alo21) wrote : Re: I cannot download subtitles

Could you please run subdownloader and reproduce the bug via terminal two times?

First as 'subdownloader', paste all the content in a file and attach it here as 'subdownloader'.

The second one, run the program via terminal as debug mode 'subdownloader -d', copy all the content in a file called 'subdownloader_debugmode', and then upload it here.

This will help us on fixing this bug. Thanks a lot for your contribution, this will make subdownloader and Ubuntu every day better.

Revision history for this message
seaofgrass (seaofgrass) wrote : Re: [Bug 1031126] Re: I cannot download subtitles

2012/10/22 Alessandro Losavio <email address hidden>

> Could you please run subdownloader and reproduce the bug via terminal
> two times?
>
> First as 'subdownloader', paste all the content in a file and attach it
> here as 'subdownloader'.
>
> The second one, run the program via terminal as debug mode
> 'subdownloader -d', copy all the content in a file called
> 'subdownloader_debugmode', and then upload it here.
>
> This will help us on fixing this bug. Thanks a lot for your
> contribution, this will make subdownloader and Ubuntu every day better.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> I cannot download subtitles
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

Revision history for this message
Alessandro Losavio (alo21) wrote : Re: I cannot download subtitles

Could you tell me the path where the subtitles should be downloaded, please?

e.g. /home/alo21/Videòs/Black Mirror

Revision history for this message
seaofgrass (seaofgrass) wrote : Re: [Bug 1031126] Re: I cannot download subtitles

/home/adri/Vídeos/series/Breaking Bad/03

2012/10/22 Alessandro Losavio <email address hidden>

> Could you tell me the path where the subtitles should be downloaded,
> please?
>
> e.g. /home/alo21/Videòs/Black Mirror
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> I cannot download subtitles
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

Changed in subdownloader:
status: Incomplete → Triaged
Changed in subdownloader:
assignee: nobody → Alessandro Losavio (alo21)
status: Triaged → In Progress
summary: - I cannot download subtitles
+ Subdownloader cannot recognize accents of the destination folder
Changed in subdownloader:
milestone: none → 2.0.17-1
Revision history for this message
seaofgrass (seaofgrass) wrote :

Its works very well now, thank you
In Precise not exist new version at repository.

2012/10/23 Alessandro Losavio <email address hidden>

> ** Changed in: subdownloader
> Status: Triaged => In Progress
>
> ** Changed in: subdownloader
> Assignee: (unassigned) => Alessandro Losavio (alo21)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1031126
>
> Title:
> I cannot download subtitles
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subdownloader/+bug/1031126/+subscriptions
>

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